Customer Solutions Architect- Mid Market
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Transform Business Challenges into World-Class Technology Solutions
At TELUS were not just building networkswere shaping the future of technology and enabling businesses to thrive. When you join TELUS youre joining a team that values innovation collaboration and the opportunity to make a real difference.
The Role: Customer Solutions Architect
Are you a technical expert with a knack for simplifying the complex Do you thrive at the intersection of technology and business strategy As a Customer Solutions Architect youll play a pivotal role in helping businesses navigate their technology challenges and opportunities.
Youll partner with our Mid-Market Sales teams but your focus will be 60% technicaldesigning and positioning solutions that solve real-world problems. Your expertise in SDWAN Cybersecurity Unified Communications and beyond will enable you to act as a trusted advisor ensuring clients see the full potential of TELUS offerings.
What Youll Do
Consultative Design: Lead collaborative whiteboard sessions to analyze business pain points and translate them into innovative multi-technology solutions.
Technical Storytelling: Articulate complex solutions in a way that resonates with both technical and non-technical stakeholders.
Strategic Influence: Develop holistic technology strategies that align with a clients long-term business goals and ROI.
Relationship Building: Build trust with C-suite executives and technical teams alike becoming a go-to resource for their technology needs.
Qualifications
What You Bring
Were looking for a technical leader who can bridge the gap between business challenges and technical solutions.
The Technical Edge:
Architectural Expertise: 3 years of experience designing and positioning multi-technology solutions with a strong focus on SDWAN Cybersecurity Connectivity and Unified Communications.
Broad Knowledge Base: Deep understanding of modern IT architectures security frameworks and network design.
Business-Driven Thinking: Ability to connect technology deployments to key business outcomes and ROI.
The Soft Skills:
Customer-Focused Mindset: A passion for building lasting relationships and putting the customer first.
Consultative Leadership: Confidence in leading discussions simplifying complex ideas and presenting solutions that resonate with diverse audiences.
Bilingual Excellence: Fluency in both English and French to support clients in Montreal and Toronto.-Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients suppliers candidates external partners etc.); interact in English with internal parties (colleagues internal partners stakeholders etc.); and work with IT tools whose interface is only accessible in English as part of this positions main responsibilities given its international scope.
Whats in it for You
Growth & Innovation: Be part of a culture where your ideas are encouraged and rewarded.
Total Rewards: Enjoy a flexible benefits plan profit sharing and an optional stock purchase program.
Work-Life Integration: Collaborate in our sustainable tech-forward offices or take advantage of remote work opportunities.
Ready to Build the Future
If you are a strategic thinker with a passion for technology and the ability to design solutions that make a real-world impact we want to hear from you.
Apply today and join TELUS in making the future friendly.
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Required Experience:
Staff IC
Key Skills
About Company
Virtual healthcare solutions that offer personalized support from compassionate clinicians 24/7 anywhere in Canada.
