Part Time Customer Service Agent Bakersfield Airport BFL
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Job Location:
Bakersfield, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior friendly efficient service during all aspects of the rental car process as it applies to this position.
The pay for this position starts at $19.00 / hour.
This position is located at our Bakersfield Airport location at 3701 Wings Way STE 209 Bakersfield CA 93308
We offer a robust Benefits Package including but not limited to:
- Paid time off
- Employee discount
- Retirement savings plan including 401k
- Training and development
The schedule available:
- Sunday: 8am - 4:30pm
- Monday: 8am - 4:30pm
- Tuesday: Off
- Wednesday: Off
- Thursday:Off
- Friday: 8am - 4:30pm
- Saturday: 8am - 4:30pm
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
- Greets and answers customer questions and provides assistance based on each customers needs and requests by some locations which offer both brands this job responsibility requires keen understanding of the differences between products and services offered by both.
- Identifies and attends to the customer by name verifies rental agreement and reservation.
- Ensures a pleasant smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes.
- Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
- Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction.
- Provides all customers with undivided attention while assisting them.
- Prepares all rental and return documents accurately and completely.
- Offers all customers assistance with directions maps local area information and appropriate service information.
- Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensures that the return date and time on the rental agreement is accurate.
- Reviews all charges at the time of vehicle return.
- Prepares the Rental Agreement Folder with all required information.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid unrestricted drivers license
- Must have a minimum of 2 years experience handling customer service responsibilities
- A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
- Must be able to understand read write and speak English
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
We will consider qualified applicants with criminal histories as required by and consistent with applicable law.
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Business Intelligence
- Time Management
- Hospitality Management
- Outbound Calls
- Communication
- Service Areas
- Relationship Management
- Administrative Services
- Client Services
- Customer Service Management
- Regular Maintenance
- Sales Support
- Safety and Security
About Company
What’s a career at Enterprise Mobility all about? It’s a simple idea that leads to amazing careers for those who choose Enterprise Mobility. Search jobs here.
