Associate Director, Change Management

Global Sales & Services Operations (GSSO) is the team that helps shape Gartners mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team youll be at the forefront of the ongoing transformation of Gartners sales force which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5000 associates who sell to every major function industry and market sector around the world.

About the Role:

The role is part of the Global Sales & Services Technology team within GSSO. The Associate Director Change Management will play a pivotal role in driving Change Management activities for critical Sales technology and reporting initiatives. This position will be responsible for ensuring successful awareness and adoption of Sales technology tools and reporting dashboards enhancements and processes by collaborating with various stakeholders developing effective communications and resources and measuring the impact of change efforts.

What you will do:

• Serve as a Subject Matter Expert on a variety of Sales technology tools and reporting dashboards.

• Develop engaging and easy-to-understand communications and resources including presentations emails guides videos and intranet posts - to clearly convey key messages and drive adoption.

• Track and analyze the effectiveness of Change Management initiatives presenting findings in a clear and compelling manner.

• Build strong partnerships with various stakeholders ensuring they understand all change impacts and are fully supported throughout the change journey.

• Collaborate with Sales Technology and Reporting teams and Sales teams to understand current Sales processes and workflows enabling the creation of impactful change strategies and materials.

• Provide constructive feedback to Sales Technology and Reporting teams to ensure their solutions meet Sales needs and drive business outcomes.

What you will need:

• Bachelors degree required with minimum of 7 years experience in Operations Communications or Sales roles

• Proven ability to quickly learn and master technology tools and reporting dashboards

• Experience with Salesforce and complex reporting dashboards preferred

• Exceptional written and verbal communication skills; ability to articulate messages to diverse audiences using tailored terminology and translate feedback across business units

• Technical proficiency with Google Slides Microsoft PowerPoint and SharePoint

• Strong attention to detail and analytical skills

• Demonstrated collaboration and partnership skills ability to build connections quickly and exhibit emotional intelligence

• Confidence to challenge stakeholder thinking constructively when necessary

• Self-starter with a team mindset; highly motivated to work independently and collaboratively

• Adaptable and results-driven; ability to manage multiple priorities in a fast-paced environment and deliver on tight deadlines

What youll get:

• Competitive salary generous paid time off policy charity match program Group Medical Insurance Parental Leave Employee Assistance Program (EAP) and more!

• Collaborative team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

#LI-MP4 #GSSO

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 1 or by sending an email to.

By submitting your information and application you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: efficient navigation through the application please only use the back button within the application not the back arrow within your browser.