Critical Environment Management Lead

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Critical Environment Management Lead

What this job involves:

JLL is seeking a high-impact technical leader to drive best-in-class engineering operations and critical environment resilience across the South Asia Hub (Singapore Malaysia Philippines Thailand Indonesia & Vietnam). This is a senior role focused on operational excellence innovation and uptime of complex high-availability infrastructurespanning data centers control rooms process plants or advanced manufacturing environments.

Key Responsibilities

Lead Technical & Operational Excellence

• Provide hands-on strategic leadership for multi-country technical operations in critical environments (e.g. data centers trading floors manufacturing plants labs utilities).
• Ensure 24x7 uptime and operational resilience for essential engineering systems such as BMS M&E power distribution HVAC and life safety infrastructure.
• Champion rapid incident response and business continuity protocols for mission-critical sites.
• Lead and mentor technical engineering teams (onsite and regional) delivering preventive/corrective maintenance system upgrades and critical engineering projects.

Drive Regional Standardization & Innovation

• Develop and implement standardized engineering playbooks SOPs and change management processes for technical operations and asset management.
• Pilot and scale digital and automation solutions (CMMS BMS IoT predictive maintenance energy optimization) to enhance operational visibility and system reliability.
• Support solution design and technical sales engagements as a Subject Matter Expert (SME) in critical facilities management.

Compliance Safety and Risk Management

• Oversee statutory and technical compliance for engineering and critical facility operations including the integration of EHS as part of broader operational leadership.
• Lead or coordinate audits to verify that engineering and BCP/life safety controls are deployed and effective.
• Operate as a technical escalation and root-cause expert for equipment failures system outages or critical incidents.

Stakeholder Leadership & Business Partnership

• Build relationships with client and senior stakeholders to understand evolving site requirements and translate operational experience into service excellence and business growth.
• Deliver technical training and upskilling programs to maintain a high-performance engineering operations team.
• Present thought leadership and represent JLL externally in the realm of operational resilience and engineering innovation.

Requirements

• Experience:8 years in technical/engineering operations leadership within critical environments such as data centers advanced manufacturing high-reliability utilities R&D or life science sectors. At least 4 years managing complex high-availability infrastructure and teams.
• Regional Exposure:Responsible for operations across multiple countries or for large-scale high-complexity technical programs.
• Education:Degree in Electrical or Mechanical Engineering (or closely related technical discipline).
• Technical Skills:Demonstrated expertise in at least three of: BMS HVAC/ACMV electrical distribution industrial automation asset lifecycle management CMMS/digital O&M or utilities/plant operations.
• Leadership:Proven capability building leading and mentoring geographically dispersed technical teams. Integrated facilities management (IFM) operations leadership or direct multi-site responsibility preferred.
• Critical Environments:Hands-on responsibility for uptime risk management and incident response for mission-critical technical assets. Strong understanding of system interdependencies (power cooling network controls).
• Compliance:Deep familiarity with technical compliance and statutory standards (EHS as a component of broader operations management).
• Communication:Effective at presenting to technical audiences and senior stakeholders.
• Certifications (preferred):Professional Engineering license advanced FM or DC certifications (e.g. Green Mark Uptime Bizsafe FSM CFM PMP).

Success Factors

• Track record in high-availability high-impact engineering operations
• Experience standardizing and uplifting technical processes across multi-site environments
• A passion for digital/automation solutions and operational excellence
• Ability to build trust across technical teams and client organizations
• Champion of resilience innovation and business continuity in engineering operations

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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