Professional Services – Partner Manager

This is a Hybrid role in Plantation FL.

Position Summary

Decisive technology for decisive moments: The people you rely on to safeguard your privacy rely on Thales to protect thecloud data and software. When it comes to data security organizations are faced with an increasing amount of decisivemoments. Whether the moment is building an encryption strategy licensing software trusted access to the cloud or
meeting compliance mandates you can rely on Thales to secure your digital transformation.

At Thales Cyber Security Products (CSP) we provide security for a world powered by the cloud data and software. We are seeking an experienced and motivated Professional Services Partner Program and Project Manager to join this role you will be responsible for developing and managing our partner program focusing on professional
services partnerships. You will collaborate with cross-functional teams to drive partner engagement ensure successfulprogram implementation and foster strong relationships with our professional services partners.

As a project manager you will ensure the delivery of customer projects by coordinating the efforts of experts controllingscope planning and quality and monitoring projects profitability.

Special Position Requirements
Travel: Ability to travel (domestic and international) up to 20% of the time.

Key Areas of Responsibility

Program Management:

Develop implement and manage the professional services partner program strategy to drive mutual growth and
success.
Identify and onboard strategic professional services partners that align with our business objectives and deliver
exceptional value to our clients.
Collaborate with internal teams to define partner program requirements benefits and performance metrics.
Build and maintain strong relationships with professional services partners serving as the main point of contact
for program-related inquiries and support.
Monitor and measure partner program performance analyzing key metrics and providing regular reports to
leadership.
Lead the development of partner training and enablement programs ensuring partners have the necessary
resources to effectively represent and implement our solutions.
Work closely with partners to understand their business goals and align them with our offerings fostering a
collaborative approach to achieving shared success.
Stay up-to-date with industry trends competitive landscape and partner ecosystem developments to identify new
opportunities and ensure our partner program remains competitive.
Resolve partner-related issues and conflicts in a timely and effective manner maintaining a high level of partner
satisfaction.
Travel as necessary to meet with partners attend industry events and facilitate partner training sessions.

Project Management:

Collaborate with clients to define project scope objectives and deliverables.
Develop detailed project plans including tasks timelines resources and budget requirements.
Conduct thorough project kick-off meetings to align stakeholders and team members.
Assemble project teams assigning roles and responsibilities to ensure optimal resource utilization.
Provide clear direction and guidance to team members throughout the project lifecycle.
Monitor project progress tracking tasks milestones and timelines to ensure adherence to the project plan.
Proactively identify potential risks and issues developing mitigation strategies to maintain project success.
Address changes in project scope schedule or resources and communicate their impact to stakeholders.
Maintain regular communication with clients providing status updates addressing concerns and managing
expectations.
Act as the main point of contact for clients fostering strong relationships and understanding their needs.
Ensure project deliverables meet quality standards and client requirements.
Monitor project budgets expenses and resource utilization ensuring adherence to financial targets.
Conduct post-project evaluations to assess project success identifying lessons learned and areas for
improvement.
Create and deliver project closure reports summarizing achievements challenges and recommendations.

Basic Qualifications

Ideal candidate must be self-motivated and comfortable in the dynamic atmosphere of a technical organization with arapidly expanding customer base and new products. Service oriented. Business driven. Candidate must be organizedand analytical adept at working in a team environment and able to handle multiple priorities. Additional qualifications are:

A minimum of 8 years prior related work experience in professional services ideally IT security.
Extensive demonstrable relevant experience in professional services pre-sales or customer support operations
5 years of project management experience with minimum 3 years of managing IT digital security projects withbudget > 500k
Proven experience of systems integration and/or implementation
Proven solutions delivery experience in large enterprises
Bachelors degree in Business Marketing or a related field; Masters degree is a plus.
Strong understanding of partner ecosystems channel dynamics and the professional services landscape.
Excellent interpersonal and communication skills with the ability to build and maintain relationships at all levels.
Strategic thinker with the ability to develop and execute partner program strategies aligned with business
objectives.
Results-oriented mindset with a track record of achieving and exceeding program goals.
Analytical skills to assess program performance identify trends and recommend improvements.
Strong project management and organizational skills capable of handling multiple priorities.
Proficiency in CRM and partner management tools; familiarity with Salesforce is a plus.
Willingness to travel as needed to engage with partners and attend industry events.
PMP certification is a plus.

Preferred Qualifications

The ability to lead multiple project management teams within the scope of a Program
The ability to identify key positive and negative factors relating to the performance of a Program in a dynamic and
multi-cultural environment and to use leadership skills to intervene to ensure positive outcomes.
Excellent professional program management skills.
The ability to provide program performance information to Business Leaders in accordance with the performance
of multiple projects.
Excellent negotiation skills with the ability to deal with customers partners suppliers sales and finance
(stakeholder management skills).
Strong interpersonal and verbal communication skills with written presentation and report writing skills.
Analytical skills aligned with the need to carry out detailed investigation of cost variance(s)
Commercial financial and business acumen.
A positive attitude combined with excellent interpersonal and motivational skills.
An ability to successfully lead teams during change.
The ability to adapt personal style of management and communication to achieve the desired results from
interactions with team members and stakeholders.

Physical Demands

Typical office environment no physical demands

Why Join Us

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We are an equal opportunity employer including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales please contact us at .

The reference Total Target Compensation (TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

(For Internal candidate if you need more information please reach out to your HR Shared Service 1st Point)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following:

Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance AD&D Disability Employee Assistance Plan and Well-being Program