Job Title: L3 Network Engineer LAN/WANSDWAN
Location: Raritan NJ (onsite)
Primary Skill : Cisco Routers WLAN Cisco Meraki SDWAN Viptela F5 Load Balancer
Job Description:
Responsibilities & Qualifications
Responsibilities:
Handling tickets / Incidents via Service Now platform
Lead technical incident calls as a SME
Troubleshooting and providing break fix support to technical issues
Perform root cause analysis of raised issues
Defining process improvements and ensuring that the processes are adhered to
Take shared ownership of resolving issues in a SLA driven environment
Mentoring / training team members as a SME
Testing and auditing as required from time to time
Improves and maintains customer and employee satisfaction
Work as part of a Follow the Sun support global support model
Technology Knowledge:
Router - Cisco (BGP EIGRP OSPF QOS MPLS WAN)
SDWAN Viptela (Vmanage VSmart VBound Vedge)
Switch Cisco/Arista (STP HSRP SVI EtherChannel Stackwise VSS Nexus)
WLAN Cisco
Cisco Meraki
Load Balancer - F5
SD-WAN experience a plus
Qualifications:
Min 8 years of Network Engineer experience supporting global network infrastructures
Experience in working as part of a global support (follow the sun) model
Cisco CCIE and other industry standard networking certifications
Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services.
Expert level knowledge of troubleshooting implementing optimizing and testing of static and dynamic routing protocols such as EIGRP OSPF BGP and ability to interpret and resolve complex route table problems.
Expert level knowledge for debugging network devices and outstanding Wireshark reading skills.
Extensive hands-on experience with:
Cisco ASR ISR and Catalyst product families
Cisco Meraki Devices MS and MX Series.
Cisco Nexus 9K/7K/5K/2K (NXOS) Series of switches
Wireless LAN technologies Cisco and Aruba
F5 Load balancers
Cisco SD-WAN
Soft Skills:
Excellent verbal and written communication skills (English)
Have a strong presence and the ability to lead highly complex real time incident calls in front of the customer and other parties
Excellent customer handling skills
Ability to handle high pressure situations
Certifications:
CCIE
CCIE Enterprise Infrastructure
CCIE Service Provider
CCIE Wireless
F5-CSE/ F5-CTS
300-415 ENSDWI certification
ITIL v4
Job Title: L3 Network Engineer LAN/WANSDWAN Location: Raritan NJ (onsite) Primary Skill : Cisco Routers WLAN Cisco Meraki SDWAN Viptela F5 Load Balancer Job Description: Responsibilities & Qualifications Responsibilities: Handling tickets / Incidents via Service Now platform Lead...
Job Title: L3 Network Engineer LAN/WANSDWAN
Location: Raritan NJ (onsite)
Primary Skill : Cisco Routers WLAN Cisco Meraki SDWAN Viptela F5 Load Balancer
Job Description:
Responsibilities & Qualifications
Responsibilities:
Handling tickets / Incidents via Service Now platform
Lead technical incident calls as a SME
Troubleshooting and providing break fix support to technical issues
Perform root cause analysis of raised issues
Defining process improvements and ensuring that the processes are adhered to
Take shared ownership of resolving issues in a SLA driven environment
Mentoring / training team members as a SME
Testing and auditing as required from time to time
Improves and maintains customer and employee satisfaction
Work as part of a Follow the Sun support global support model
Technology Knowledge:
Router - Cisco (BGP EIGRP OSPF QOS MPLS WAN)
SDWAN Viptela (Vmanage VSmart VBound Vedge)
Switch Cisco/Arista (STP HSRP SVI EtherChannel Stackwise VSS Nexus)
WLAN Cisco
Cisco Meraki
Load Balancer - F5
SD-WAN experience a plus
Qualifications:
Min 8 years of Network Engineer experience supporting global network infrastructures
Experience in working as part of a global support (follow the sun) model
Cisco CCIE and other industry standard networking certifications
Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services.
Expert level knowledge of troubleshooting implementing optimizing and testing of static and dynamic routing protocols such as EIGRP OSPF BGP and ability to interpret and resolve complex route table problems.
Expert level knowledge for debugging network devices and outstanding Wireshark reading skills.
Extensive hands-on experience with:
Cisco ASR ISR and Catalyst product families
Cisco Meraki Devices MS and MX Series.
Cisco Nexus 9K/7K/5K/2K (NXOS) Series of switches
Wireless LAN technologies Cisco and Aruba
F5 Load balancers
Cisco SD-WAN
Soft Skills:
Excellent verbal and written communication skills (English)
Have a strong presence and the ability to lead highly complex real time incident calls in front of the customer and other parties
Excellent customer handling skills
Ability to handle high pressure situations
Certifications:
CCIE
CCIE Enterprise Infrastructure
CCIE Service Provider
CCIE Wireless
F5-CSE/ F5-CTS
300-415 ENSDWI certification
ITIL v4
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