System Analyst 6

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below Client runs through fifteen executive departments which carry out the day-to-day administration of the federal government. Popular departments like Agriculture and Rural Development Civil Rights Environment Health and Human Services Natural Resources Secretary of State. This Client has opportunities in a number of career pathways including but not limited to business and administrative support education and human services IT and computers medical and healthcare natural resources law enforcement and public safety skilled trades and more. With positions in over 18 state departments your perfect career fit is waiting for you at the client. This client is an Equal Opportunity Employer.

Job Title: System Analyst 6

Location: Detroit MI 48202

Duration: 12 Months

Job Type: Hybrid

Work Type: Temporary Assignment

Shift: 8.00AM - 5.00 PM

Position Justification:

The position will function as the IT Technical Support Transition and Knowledge Transfer Manager in support of the Labor & Economic Opportunity (LEO) Unemployment Insurance Agency (UIA) Solution Program. This is a large scale complex IT modernization project with high visibility in the State of Michigans IT Investment Portfolio. The IT Technical Support Transition and Knowledge Transfer Manager will work with Department of Technology Management & Budget (DTMB) Agency Services team to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define schedule control and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Position Summary:

• Lead and facilitate the execution of the approved transition plan and report progress to leadership.
• Serve as primary point of accountability between the System Integrator internal IT teams and business stakeholders.
• Enforce knowledge transfer documentation and vendor exit requirements.
• Ensure operational readiness security compliance and disaster recovery preparedness.
• Identify risks and escalate issues with mitigation recommendations.
• Manage the scope risk issues deliverables and schedule of project directly related to all IT technical transition and knowledge transfer tasks.
• Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule.
• Work with the Project Managers Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations.
• Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them as needed.
• Facilitate communicate and execute the overall IT technical support transition and knowledge transfer strategy for the project considering scope objectives and constraints.
• Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them.
• Oversee review and analysis of IT technical transition and knowledge transfer documentation and present findings to IT technical management teams.
• Work in an agile environment and understand agile methodologies.
• Participating in project meetings including Agile/Scrum grooming sprint planning sprint reviews and daily stand-ups.
• Collaborate within an agile software development process with software developers subject matter experts and stakeholders.

Skills Descriptions:

• Technical Knowledge
  • Strong understanding and knowledge application architectures
  • Hands-on knowledge of Microsoft Azure including:
    • App Services / Functions
    • Azure SQL Storage and Key Vault
    • Azure Monitor and Application Insights
    • Azure RBAC and managed identities
  • Experience with Azure DevOps CI/CD pipelines and operational monitoring
  • Understanding of public sector IT governance security and compliance requirements
  • Strong vendor management and stakeholder communication skills
  • Ability to lead cross-functional technical teams during high-impact transitions
  • Familiarity with ReactJS-based front ends (support perspective)
• Management & Leadership Skills
  • Proven experience leading complex IT transitions or transformations
  • Strong vendor management and contract enforcement skills
  • Ability to translate technical risks into executive-level language
  • Excellent facilitation and decision-making skills
• Operational & Process Skills
  • Experience implementing or managing:
    • IT service management (ITIL-aligned preferred)
    • Incident problem and change management
    • Production support models
  • Strong documentation and operational discipline
  • Ability to design and execute phased transition plans
• Experience
  • IT Technical Transition Manager with 5 years of IT experience including matrix management experience leading business vendor and technology teams
  • 3 5 years in:
    • IT management
    • Technical program management
    • Application or infrastructure operations leadership
  • Demonstrated experience transitioning systems from:
    • Vendor-led to internally supported
    • On premises to cloud environments
  • Strong organizational skills and ability to manage multiple testing activities within the program simultaneously.
  • Strong project management skills to facilitate the IT technical transition and knowledge transfer activities from System Integrator vendor to State Of Michigan technical teams; escalate risk areas as needed; coordinate all activities and provide expertise throughout the IT technical transition phase.

TekWissen Group is an equal opportunity employer supporting workforce diversity.