About Target
Target is a Fortune 50 company and one of Americas leading retailers.Weredriven by purpose and committed to creating an inclusive innovative and rewarding work environment. At Target we invest in our team members through leadership development and global opportunities.
About Target in India (TII)
Target in India supports global operations with over 4000 professionals.Werea fully integrated part of Targets enterprise delivering a strategic impact through talent technology and innovation.
Team: Pricing & Promotions Center of Excellence (PPCOE)
PPCOE builds enterprise-wide pricing and promotion strategies to drive competitive pricing and better guest value. The Comp Intel team supports this mission by deliveringaccuratetimely and insightful competitor data to drive pricing decisions.
Role Overview
The L4 CI Ops Analyst plays a critical role in strengthening Comp Intel operations by executing audits analyzing match quality trends and driving structured issue resolution across tools processes and workflows. This role focuses onidentifyingsystemic gaps improving operational accuracy and partnering cross-functionally to enhance product matching quality and pricing integrity.
Key Responsibilities
Audit Execution & Quality Assurance
Conduct item match audits match rejection reviews and targeted deep dives to ensure high match accuracy and data integrity.
Support product and process enhancements byidentifyingquality gaps and operational inefficiencies.
Monitor and evaluate audit outcomes tomaintainstrong operational performance standards.
Trend Analysis & Insights
Analyze audit results and match rejection feedback toidentifyrecurring issues and systemic patterns.
Translate findings into clear actionable insights for stakeholders across Product Pricing and Technology teams.
Contribute to dashboards and reporting that track error trends audit results and overall operational health.
Root Cause Analysis & Resolution Management
Lead investigations into pricing anomalies and errors driven by incorrect product matching or system gaps.
Perform structured root cause analysis and drive both short-term fixes and long-term corrective actions.
Maintaina comprehensive root cause log capturing recurring issue typesimpactedcategories and resolution SLAs.
Raise track and manage issue tickets with cross-functional partnersthrough toclosure.
Cross-Functional Collaboration
Partner closely with Product Pricing Data Science Engineering and Product Content teams to resolve operational challenges.
Provide structured feedback to Data Science and Technology teams on automated matching tools pricing logic and attribute scoring models.
Act as an operational point of contact to ensure alignment between CI processes and evolving business needs.
Process Improvement & Optimization
Recommend updates to SOPs workflows and operational guidelines based on audit insights and trend analysis.
Identifyopportunities for automation system-level controls and tool enhancements to reduce manual effort and improve scalability.
Support knowledge documentation and best practice sharing to improve team efficiency and long-term operational maturity.
MinimumRequirements
Bachelors degree in Business Economics Statistics Data Analytics Engineering or a related quantitative field.
3-5 years in auditing operations quality assurance analyticsideally in Retail Pricing or GCC environments.
Strong leadership communication and problem-solving abilities.
Experience in cross-team collaboration.
Proficiencyin Microsoft O365 (Excel PowerPoint SharePoint).
Working knowledge of SQL (basic select/join queries).
Desired Requirements
Masters degree (MBA in Retail/Ops management/Analytics or related discipline).
A year in quality assurance or any audit functions.
Advanced knowledge in micro/macro-economic concepts statisticalmethodologiesand concepts.
Required Experience:
IC
1234 employees
Target Corporation is an American retail corporation. The eighth-largest retailer in the United States, it is a component of the S&P 500 Index.