P&C Operations Co-ordinator

The Opportunity: 

What Your Impact Will Be: 

Onboarding & Pre-Joining Experience:

Manage end-to-end onboarding coordination including offer documentation pre-joining communication and onboarding readiness to ensure a seamless new hire experience.
Track onboarding progress and ensure completion of joining formalities documentation and policy acknowledgements within defined timelines.
Support new joiner orientation logistics and ensure smooth onboarding process execution.

Background Verification & Vendor Management

Coordinate end-to-end Background Verification (BGV) process with external vendors and ensure timely initiation and closure.
Track verification status follow up on pending cases and highlight discrepancies for resolution.
Maintain accurate BGV records and ensure compliance with organizational and regulatory requirements.
Act as point of contact between employees hiring teams and vendors for verification-related queries.

Workday / HRMS Management

Maintain employee lifecycle transactions in Workday including onboarding employee data updates transfers and exits.
Ensure accuracy and completeness of employee master data to support payroll and compliance processes.
Provide first-level support for Workday queries and coordinate with HRIS teams for issue resolution.
Generate standard HR reports and dashboards to support operational and business requirements.

Payroll & Employee Data Support

Validate employee data inputs related to onboarding attendance and employee changes to support accurate payroll processing.
Ensure timely submission of payroll inputs and maintain supporting documentation.
Assist in benefits enrollment activities and respond to employee queries related to P&C operations processes.

Compliance & Documentation

Maintain employee personnel files statutory documentation and onboarding records in line with compliance requirements.
Support audit readiness through accurate documentation and data tracking.
Ensure adherence to internal policies data privacy standards and operational SOPs.

Operational Excellence

Execute P&C operational processes efficiently to enhance employee experience across the employee lifecycle.
Collaborate with PCBPs Finance IT and internal stakeholders for smooth P&C service delivery.
Identify operational gaps and recommend process improvements to drive efficiency and standardization.

Role Contribution

This role plays a critical part in delivering consistent and efficient People Operations support by ensuring seamless onboarding accurate HR data management and compliant execution of P&C operational processes contributing to a scalable P&C operations framework for MTIC.

Qualifications :

What Were Looking For: 

• Bachelors degree in human resources Business Administration or related field (MBA preferred).
• 25 years of experience in P&C operations with exposure to HRMS payroll and benefits.
• Hands-on expertise in HRMS tools (SAP Oracle Workday or similar).
• Strong proficiency in MIS reporting Excel and Power BI dashboards.
• Sound knowledge of Indian payroll practices statutory compliance and P&C processes.
• Analytical mindset with attention to detail and ability to handle sensitive information confidentially.
• Excellent communication and stakeholder management skills.

Additional Information :

Dont meet every single requirement At Mattel we are dedicated to an inclusive workplace and a culture of belonging. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth optimism and wellbeing where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO Masters of the Universe Matchbox Monster High MEGA and Polly Pocket as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys content consumer products digital and live experiences. Our products are sold in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattels award-winning workplace culture has been recognized by Forbes Fast Company Newsweek Great Place to Work TIME and more.

Visit us at  is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy

Remote Work :

No

Employment Type :

Full-time