Plumbing Manager Job Description at Cornels Plumbing Heating & Air
Position: Plumbing Manager
Location: Cornels Plumbing Heating & Air
About Us:
Cornels Plumbing Heating & Air is a leading provider in plumbing services known for our commitment to quality excellence and customer satisfaction. As we aim to expand our reach and grow our revenue to $30 million in the next 5 years we are seeking a dedicated Plumbing Manager to join our team. This is a pivotal role that will contribute significantly to our growth and operational efficiency.
Job Description:
The Plumbing Manager will oversee the training and development of our service sales and install technician teams. This position requires a deep technical knowledge of plumbing systems and an up-to-date understanding of the Oregon Specialty Plumbing Code. The ideal candidate will be a dynamic leader capable of fostering a culture of continuous improvement and excellence within the teams.
Key Responsibilities:
Conduct regular training meetings: Sales meetings every Monday morning service meetings every Wednesday morning and install meetings every other Tuesday to discuss training updates and communication between the office and the field.
Manage the call by call process with service/sales plumbing technicians.
Oversee the 10 to Clear process ensuring jobs are closed out efficiently and in a timely manner while upholding the highest levels of quality in work.
Maintain up-to-date knowledge of the Oregon Specialty Plumbing Code and serve as the primary point of contact for inspectors particularly when issues arise during inspections.
Field all customer complaints related to the plumbing department that cannot be resolved by customer service representatives dispatchers or other managers.
Play a key role in strategic planning and execution to help grow the company to a $30 million revenue target within the next 5 years.
Qualifications:
Proven experience in plumbing management or a similar leadership role within the plumbing industry.
Strong technical knowledge of plumbing systems and practices.
Familiarity with the Oregon Specialty Plumbing Code.
Exceptional leadership organizational and communication skills.
Required Experience:
Manager
Cornel's Plumbing, Heating & Air Conditioning in Portland, OR. Call 971-715-0794 for expert service. Visit us at 14271 NW Science Park Dr today!