The Café Manager oversees the daily operations of our kiosk location ensuring exceptional guest experiences operational excellence and strong financial performance. The Café Manager will manage nearly all aspects of store leadership- including staff development quality control scheduling customer satisfaction and inventory management. This role is ideal for a hands-on leader who thrives in a fast-paced environment builds strong teams and takes ownership of both the big picture and day-to-day details that make the kiosk run smoothly and successfully.
Personnel ManagementRecruit hire train and develop a high-performing kiosk team that embodies The Butterys hospitality product standards and culture.
Conduct performance evaluations and provide coaching to support employee growth and engagement.
Manage scheduling to align labor usage with business needs and sales trends.
Foster a positive supportive team environment centered around communication teamwork and accountability.
Ensure compliance with company policies labor laws and safety regulations.
Maintain a clean organized and efficient environment that meets brand standards for presentation and hospitality.
Oversee equipment functionality coordinating maintenance or repairs as needed.
Manage kiosk inventory place orders and track waste ensuring accuracy and cost efficiency.
Support seasonal promotions new product launches and on-brand in-store merchandising.
Ensure every guest receives warm consistent and knowledgeable service that reflects The Butterys hospitality standards.
Maintain product quality freshness and availability throughout the day.
Address guest concerns promptly and proactively to improve overall experience.
Monitor and manage key financial metrics including labor waste COGS and controllable expenses.
Develop and implement strategies to increase sales and customer engagement.
Ensure accurate cash handling POS operations and reporting procedures.
Contribute to annual budget planning and goal setting.
2-3 years of leadership experience in a high volume café restaurant or hospitality setting.
Strong people management skills including hiring training coaching and scheduling.
Hands-on leadership approach and a commitment to high standards in hospitality and product quality.
Knowledge of food safety basic equipment troubleshooting and POS systems.
Passion for hospitality with a love for food beverage and creating excellent guest experiences.
Team-oriented self-motivated and committed to a supportive growth-minded workplace.
Career Growth: Opportunities for professional development and career advancement as our cafe continues to expand.
Dynamic Work Environment: Work in a fun supportive and dynamic environment where we take our work seriously but have fun while we do it.
Employee Benefits: 401k PTO Sick Time Health Insurance Food/Beverage Discounts and more!
We believe in more than just serving exceptional food and drink- we believe in fostering a community where great people comfort and quality converge.
The Buttery is many things:
a great local eatery
the village bakery & patisserie
an exceptional specialty coffee shop
all wrapped in a unique retail environment
We are a communal gathering place that fosters care and warmth through great hospitality in our customers lives. But most importantly we are a collective of people coming together with a shared goal of building a healthy business through creating exceptional food and providing wonderful experiences.
Required Experience:
Manager
Coffee, pastries, breads, soups, salads, sandwiches & more! Visit us everyday from 8a-2p Indoor dining is available on a limited first come, first serve basis and our patio is open year round Any questions? Call 610-296-2534 or email [email protected]