Technical Sales & Client Success Consultant (mfd) Full time

Location: Salzburg (Austria) Langenfeld (Germany) or remote in Austria or Germany

Pimcore is the worlds leading open-core platform for data management and digital experiences. 118000 companies in 75 countries and 180 solution partners rely on Pimcore. From our Mission Control Centers in Salzburg and beyond we venture into new data & experience universes every daywith on-site and fully remote Pimconauts all over the world.

Do you want to help leading companies unlock the full potential of their data and digital experiences
Are you passionate about combining technical expertise consulting and customer success to drive real business impact

Then Pimcore is the damn right place for you.

Tasks

RESPONSIBILITIES

As a Technical Sales & Client Success Consultant (m/f/d) you will

• Provide deep technical expertise to Sales teams during complex sales cycles acting as subject matter expert for advanced product and architecture-related topics.
• Support RFI/RFP processes and develop winning technical strategies.
• Provide tailored demos (including customization on code-level) for highly complex cases in collaboration with Sales and Partners.
• Act as a trusted advisor on architecture integrations and platform best practices
• Build long-term customer relationships and ensure ongoing success with Pimcore
• Proactively monitor customer satisfaction and identify churn risks early.
• Drive proactive problem resolution to minimize churn and strengthen customer retention working closely with Partners and Sales Executives.
• Identify growth and upsell opportunities within existing accounts
• Share customer insights and feedback with Product Sales and Marketing teams

Requirements

REQUIREMENTS

• Bachelors or Masters degree in Business IT Marketing or a related field
• Experience in Pre-Sales Technical Consulting Customer Success or SaaS/PaaS account management
• Solid understanding of software architectures APIs integrations and data modeling
• Experience with data platforms digital experience platforms or enterprise software ecosystems (PIM DAM CMS DXP eCommerce)
• Excellent communication skills across technical and business stakeholders
• Structured analytical and solution-oriented mindset with a strong customer focus
• Fluent in English and German
• Willingness to travel occasionally (approx. 510%)

Benefits

YOU CAN LOOK FORWARD TO

• Having a significant impact on the further development of a globally leading software platform leave your footprint!
• A great unique and slightly crazy team of Pimconauts conquering the tech universe together
• Flexible working hours and a full remote or hybrid setup work when and where you are most productive.
• Dedicated personal & professional development budget for your growth.
• 1 extra vacation day for every year as a Pimconaut the longer you stay in the Pimcoverse the more days you earn.
• Daily communication in English but if everyone in the room speaks German we switch seamlessly.
• Cool offices in Salzburg (Austria) and Langenfeld (Germany) both easily accessible by public transport.

But there is even more - information about us Pimconauts our beliefs and attitudes and many other benefits can be found at Careers Pimcore

For this position we differentiate between Junior Expert and Senior seniority levels.
For an Expert level the starting salary is EUR 72000 gross per year (full-time) with willingness to overpay depending on qualifications and experience.

If this sounds like you we are really looking forward to receiving your application!