About FYERS
FYERS is a tech-first self-funded and profitable stockbroking company thats been redefining the retail trading experience in India since 2015. Weve built our entire trading platform in-house enabling us to innovate rapidly and build exactly what traders and investors need.
With tools like FIA (FYERS Intelligent Assistant) and FIA GPT were leveraging AI to transform how people interact with financial marketsbringing personalization natural language execution and automation to everyday traders.
If youre passionate about financial markets product quality and thrive in fast-paced environmentsFYERS is the place for you.
Role Overview
Were looking for a QA Engineer with strong expertise in manual testing especially in API testing who can help ensure the stability and reliability of our trading platforms. This role will involve testing complex financial systems backend services and APIs that power everything from order execution to portfolio management.
Youll lead hands-on QA efforts while working closely with cross-functional teams in product engineering and business ensuring a smooth and error-free experience for thousands of daily users.
Key Responsibilities
- Create execute and maintain detailed comprehensive and well-structured test cases.
- Drive API testing efforts using tools like Postman Swagger or similar.
- Collaborate with developers product managers and stakeholders to understand requirements and ensure thorough test coverage.
- Perform regression integration sanity smoke and UAT testing.
- Identify log and track bugs using tools like JIRA and work closely with developers for resolution.
- Validate real-time data scenarios trading flows risk checks and transactional integrity.
- Ensure high-quality releases through solid documentation and sign-off processes.
- Mentor and guide junior QA members in best practices and structured testing approaches.
Required Skills & Qualifications
- Experience in software QA with strong manual testing expertise.
- Minimum 3 years of hands-on API testing experience using Postman Swagger or similar tools.
- Deep understanding of SDLC Agile methodologies and defect life cycles.
- Strong analytical skills and attention to detail especially in complex transactional systems.
- Familiarity with financial markets stock trading equity mutual funds or similar domains.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced in-office environment.
- Experience testing trading systems order management portfolio analysis or similar fintech products.
- Exposure to NSE/BSE IPOs derivatives or margin trading workflows.
- Interest in the stock marketeither as a trader or a market enthusiast.
Preferred (Nice-to-Have) Skills
- Experience working in a product-based or fintech company.
- ISTQB or equivalent certification
Benefits
Imagine joining a team where your well-being is paramount offering you full access to fitness facilities virtual medical consultations and flexible leave options. Enjoy the peace of mind with top-tier group medical coverage robust personal accident protection and extensive term life insurance for you and your family. Celebrate your successes with individual and team awards in a culture that values trust and openness ensuring your achievements are always recognized. Elevate your career with our clear advancement pathways internal mobility options and leadership development programs. Thrive in an environment that not only supports your professional growth but also prioritizes your overall wellness and happiness..
Required Skills:
Role Overview: The CRM / CLM lead will spearhead customer relationship and lifecycle management strategies to drive customer acquisition engagement retention and profitability. This role will involve the design implementation and optimization of systems and processes to enhance customer experience and maximize customer lifetime value (CLV). Key Responsibilities: Strategy Development and Execution Develop and implement comprehensive CRM and CLM strategies aligned with the organizations business goals. Lead initiatives to optimize customer segmentation targeting and engagement across various channels. Analyze customer journeys to identify pain points and areas for improvement in client interactions. Technology and Systems Oversee the selection deployment and management of CRM plaƞorms and tools. Collaborate with IT and Data Analytics teams to integrate CRM systems with other plaƞorms for seamless customer data management. Ensure data accuracy and integrity across CRM systems while maintaining compliance with data protection regulations. Customer Engagement and Retention Design and implement personalized campaigns to improve customer satisfaction loyalty and retention. Monitor customer behavior and develop strategies for proactive engagement to prevent churn. Foster a culture of customer obsession across the organization. Performance Analysis and Reporting Set KPIs and performance metrics for CRM and CLM initiatives. Analyze data to measure the effectiveness of customer lifecycle strategies and provide actionable insights. Prepare detailed reports and present findings to senior management. Key Requirements: Education: Bachelors degree in Business Administration Marketing Finance or a related field. A Masters degree is preferred. Experience: 710 years of experience in CRM CLM or related roles within the financial services or stockbroking industry. Strong knowledge of customer relationship management plaƞorms (e.g. Clever Tap Zoho HubSpot) and data analytics tools. Proven ability to design and implement data-driven customer lifecycle strategies. Deep understanding of stockbroking or financial services industry dynamics regulations and customer behavior Core Competencies Customer-Centric Mindset: Demonstrated ability to place customers at the core of all decisions. Analytical Thinking: Strong problem-solving and data interpretation skills. Communication: Exceptional written and verbal communication skills. Leadership: Experience leading cross-functional teams and driving organizational change. Tech Savviness: Proficiency in leveraging technology for customer engagement and lifecycle management. If you are passionate creative and would like to grow with us in this journey then please apply with your latest profile which will help us review fitment and connect.
About FYERS FYERS is a tech-first self-funded and profitable stockbroking company thats been redefining the retail trading experience in India since 2015. Weve built our entire trading platform in-house enabling us to innovate rapidly and build exactly what traders and investors need.With tools lik...
About FYERS
FYERS is a tech-first self-funded and profitable stockbroking company thats been redefining the retail trading experience in India since 2015. Weve built our entire trading platform in-house enabling us to innovate rapidly and build exactly what traders and investors need.
With tools like FIA (FYERS Intelligent Assistant) and FIA GPT were leveraging AI to transform how people interact with financial marketsbringing personalization natural language execution and automation to everyday traders.
If youre passionate about financial markets product quality and thrive in fast-paced environmentsFYERS is the place for you.
Role Overview
Were looking for a QA Engineer with strong expertise in manual testing especially in API testing who can help ensure the stability and reliability of our trading platforms. This role will involve testing complex financial systems backend services and APIs that power everything from order execution to portfolio management.
Youll lead hands-on QA efforts while working closely with cross-functional teams in product engineering and business ensuring a smooth and error-free experience for thousands of daily users.
Key Responsibilities
- Create execute and maintain detailed comprehensive and well-structured test cases.
- Drive API testing efforts using tools like Postman Swagger or similar.
- Collaborate with developers product managers and stakeholders to understand requirements and ensure thorough test coverage.
- Perform regression integration sanity smoke and UAT testing.
- Identify log and track bugs using tools like JIRA and work closely with developers for resolution.
- Validate real-time data scenarios trading flows risk checks and transactional integrity.
- Ensure high-quality releases through solid documentation and sign-off processes.
- Mentor and guide junior QA members in best practices and structured testing approaches.
Required Skills & Qualifications
- Experience in software QA with strong manual testing expertise.
- Minimum 3 years of hands-on API testing experience using Postman Swagger or similar tools.
- Deep understanding of SDLC Agile methodologies and defect life cycles.
- Strong analytical skills and attention to detail especially in complex transactional systems.
- Familiarity with financial markets stock trading equity mutual funds or similar domains.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced in-office environment.
- Experience testing trading systems order management portfolio analysis or similar fintech products.
- Exposure to NSE/BSE IPOs derivatives or margin trading workflows.
- Interest in the stock marketeither as a trader or a market enthusiast.
Preferred (Nice-to-Have) Skills
- Experience working in a product-based or fintech company.
- ISTQB or equivalent certification
Benefits
Imagine joining a team where your well-being is paramount offering you full access to fitness facilities virtual medical consultations and flexible leave options. Enjoy the peace of mind with top-tier group medical coverage robust personal accident protection and extensive term life insurance for you and your family. Celebrate your successes with individual and team awards in a culture that values trust and openness ensuring your achievements are always recognized. Elevate your career with our clear advancement pathways internal mobility options and leadership development programs. Thrive in an environment that not only supports your professional growth but also prioritizes your overall wellness and happiness..
Required Skills:
Role Overview: The CRM / CLM lead will spearhead customer relationship and lifecycle management strategies to drive customer acquisition engagement retention and profitability. This role will involve the design implementation and optimization of systems and processes to enhance customer experience and maximize customer lifetime value (CLV). Key Responsibilities: Strategy Development and Execution Develop and implement comprehensive CRM and CLM strategies aligned with the organizations business goals. Lead initiatives to optimize customer segmentation targeting and engagement across various channels. Analyze customer journeys to identify pain points and areas for improvement in client interactions. Technology and Systems Oversee the selection deployment and management of CRM plaƞorms and tools. Collaborate with IT and Data Analytics teams to integrate CRM systems with other plaƞorms for seamless customer data management. Ensure data accuracy and integrity across CRM systems while maintaining compliance with data protection regulations. Customer Engagement and Retention Design and implement personalized campaigns to improve customer satisfaction loyalty and retention. Monitor customer behavior and develop strategies for proactive engagement to prevent churn. Foster a culture of customer obsession across the organization. Performance Analysis and Reporting Set KPIs and performance metrics for CRM and CLM initiatives. Analyze data to measure the effectiveness of customer lifecycle strategies and provide actionable insights. Prepare detailed reports and present findings to senior management. Key Requirements: Education: Bachelors degree in Business Administration Marketing Finance or a related field. A Masters degree is preferred. Experience: 710 years of experience in CRM CLM or related roles within the financial services or stockbroking industry. Strong knowledge of customer relationship management plaƞorms (e.g. Clever Tap Zoho HubSpot) and data analytics tools. Proven ability to design and implement data-driven customer lifecycle strategies. Deep understanding of stockbroking or financial services industry dynamics regulations and customer behavior Core Competencies Customer-Centric Mindset: Demonstrated ability to place customers at the core of all decisions. Analytical Thinking: Strong problem-solving and data interpretation skills. Communication: Exceptional written and verbal communication skills. Leadership: Experience leading cross-functional teams and driving organizational change. Tech Savviness: Proficiency in leveraging technology for customer engagement and lifecycle management. If you are passionate creative and would like to grow with us in this journey then please apply with your latest profile which will help us review fitment and connect.
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