Customer Service Representative

Luther Family Ford

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profile Job Location:

Fargo, ND - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

BDC Representative

For over 70 years weve built something special - rooted in family values teamwork and taking care of our guests like theyre apart of the family. Around here every team member matters (seriously we mean it) and we believe work should be rewarding and enjoyable.

If youre someone who loves talking to people staying organized and being part of a fast-paced positive environment... you might just fit right in.

What We Offer

  • Medical Dental & Vision Coverage
  • Short Term & Long Term Disability
  • HSA/Flexible Spending Accounts
  • 401(k) with Match
  • Paid Vacation (because life isnt just work)
  • Growth Opportunities - we love promoting from within
  • Paid Training to set you up for success

Responsibilities

  • Be the friendly first voice our customers hear--answering calls and helping them get scheduled
  • Build real relationships with customers (not just one-and-done conversations)
  • Match customers with the right vehicles services and next steps
  • Keep things organized by documenting customer info in our CRM
  • Follow up and stay connected--because great service doesnt stop after one call

Qualifications

  • Youre a people person with strong communication skills (phonewritten)
  • Comfortable with computers data entry and Microsoft Office
  • You can juggle tasks stay organized and keep cool under pressure
  • Self-motivated but also a team player who takes direction well
  • Professional reliable and ready to bring a positive attitude every day
  • Open to a flexible schedule including evenings and available to work every other weekend

Offers of employment are contingent upon successfully passing a background screening including a criminal background check a review of motor vehicle records and verification of social security number.

Ready to join a team that works hard has fun and supports each other Apply today!


Required Experience:

Unclear Seniority

BDC RepresentativeFor over 70 years weve built something special - rooted in family values teamwork and taking care of our guests like theyre apart of the family. Around here every team member matters (seriously we mean it) and we believe work should be rewarding and enjoyable.If youre someone who l...
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