Debit Card Inventory Management & Operations, Vice President
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Job Location:
Westerville, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
You thrive at the intersection of data and product leadershipturning insight into impact orchestrating successful launches and elevating the customer experience. Join our team to shape nextgeneration analytics and AI capabilities delivering trusted intuitive solutions that empower branches and bankers and consistently surpass expectations.
As a Product Manager within the Consumer Bank - Family Banking team you will combine strategic thinking commercial acumen and exceptional collaboration skills with a customer-first mindset. You will influence executive decisions partner across lines of business and ensure that our family offerings deliver measurable impact for customers and the firm. You will identify crossproduct opportunities and base decisions on data and customer value building trust through subjectmatter credibility and clear insight to drive stakeholder alignment. You combine strategic thinking commercial acumen strong collaboration and a customerfirst mindset to deliver measurable outcomes and defined KPIs. Youll influence executive decisions partner across lines of business and work with Agile product teams to build new offerings when gaps are identified and business cases are approved. Youll apply rigorous organization critical thinking and attention to detail while driving continuous improvement collaborating with Product Technology Card Production Finance and Marketing through defined cadences and RACI ownership to meet quality speed resiliency and cost objectives.
This Product manager will be a visionary leader to accelerate our Family Banking strategy by creating integrated experiences across JPMorganChase operations. You will shape operate and scale processes that deliver more than 25 million debit cards annually leading highimpact partnerships and seeing your impact at scale. As a Vice President on the Debit Product team you will own strategy and execution of a $50 million budget while orchestrating inventory forecasting and crossfunctional delivery to meet quality speed resiliency and cost targets. You will reduce expense eliminate process friction and scale a critical product used by millions of customers.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Lead end-to-end inventory and operations to produce 25M debit cards/year resolving issues swiftly and preventing recurrences through process enhancements
- Own the $50MM debit card budget with P&L accountability; identify and implement cost saving opportunities and efficiency improvements
- Build and execute the strategic card order plan; coordinate orders with partners to meet quality speed resiliency and cost targets
- Drive cross functional initiatives (Product Technology Card Production Finance Marketing) in an Agile environment developing workplans to test and evaluate solutions
- Navigate a highly matrixed organization to influence build consensus and provide strategic thought leadership that prioritizes initiatives reducing expense and customer pain points
- Operate autonomously with excellent time management and organization; present and communicate persuasively across all levels in a fast-paced environment
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Experience managing product delivery across multiple workstreams with diverse timelines and complexities
- Proven experience in project management operations business product or technology with domain expertise and strong cross functional collaboration
- Makes data backed decisions by weighing complex tradeoffs with P&L and customer impact; exercises sound judgment in fast paced environments
- Exceptional analytical written and verbal communication skills; experienced and comfortable presenting to senior leadership
- Proactively drives issue resolution and risk management to meet objectives; removes blockers and improves ways of working as a self-starter
- Demonstrates flexibility and adaptability to shifting priorities and ambiguity navigating change positively while enabling team progress
- Maintains big picture perspective to anticipate upstream/downstream impacts beyond assigned initiatives; excels in time management and organization
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- Hands on experience in inventory management with measurable operational outcomes
- Recognized team player who builds trust and collaborates effectively
- Strong product and technical acumen applied to problem solving and delivery
Required Experience:
Exec
Key Skills
- Economics
- Internal Audit
- SQL
- Risk Management
- Compliance
- Leadership skills
- Oversight
- Business partner
- AVP
- Requlatory agencies
- Finance
- Accounting
- Potifolio
- Project Management
- Operational Risk
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
