Corewell Health East Quality Improvement Manager

Job Summary

• Supports quality improvement activities with annual project plans outlining measurable deliverables and quarterly milestones ensuring services are provided in accordance with state and federal regulations organizational policy and procedures medical staff by-laws and accreditation / compliance requirements. Manages the work priorities of the Quality Improvement Department on high volume high cost and high-risk projects. Delegates the general work assignment areas for all employees and assigns special projects individually.
• Expertise in leading team activities in a manner that is organized but fosters creative thinking and activity. Identifies and monitors project scope target timelines resource requirements cost milestones data requirements and completes documents and reports as necessary.
• Works with Director Quality and financial analyst to maintain department budget at appropriate level.
• Responsible for interviewing hiring retaining employees and members of the team monitoring performance. Develops team members builds teams and identifies and leverages talent across regions to foster high performing teams. Initiating when appropriate and following through with disciplinary action and termination in consultation with Human Resources for service. Develops a team culture that encourages staff to speak up when they have concerns.
• Manages the work priorities of the department to ensure organization and department targets are achieved. Delegates the general work assignment areas for all employees and assigns special projects individually. Mentors coaches and develops employees while being a role model and resource to them. Makes data-informed decisions.
• Partners with Director Quality to implement strategies and tactics aligned with organization and department priorities. Takes action monitors performance and provides regular reports on effectiveness to leadership.
• Creates and presents reports to or for the Director Quality and to or for other regional/system leadership teams upon request.
• Role requires frequent on-site physical presence in and regular travel to multiple locations across the assigned Corewell Health care delivery service area.

Qualifications

• Required Bachelors Degree or equivalent in health care engineering case management business administration or related
• Preferred Masters Degree or equivalent
• 5 years of relevant experience skills knowledge abilities typically gained in health care business or quality improvement roles. Required
• 3 years of relevant experience leading others (supervisory roles) Required
• Experience with multidisciplinary teams in a complex healthcare system Preferred
• CRT-At least one Certification from preferred list - UNKNOWN Unknown Institute for Healthcare Improvement (IHI) Open School. preferred

Physical Demands

• Pallet to Waist (6 from floor) > 5 lbs: Seldom up to 10 lbs
• Waist to Waist > 5 lbs: Seldom up to 10 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
• Waist to Overhead > 5 lbs: Seldom up to 10 lbs
• Bilateral Carry > 5 lbs: Seldom up to 10 lbs
• Unilateral Carry > 5 lbs: Seldom up to 10 lbs
• Pushing Force > 5 lbs: Seldom up to 10 lbs
• Pulling Force > 5 lbs: Seldom up to 10 lbs
• Sitting: Frequently
• Standing: Occasionally
• Walking: Occasionally
• Forward Bend - Standing: Seldom
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Seldom
• Trunk Rotation - Sitting: Occasionally
• Driving: Occasionally
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Seldom
• Handling: Occasionally
• Forceful Grip > 5 lbs: Seldom
• Forceful Pinch > 2 lbs: Seldom
• Finger/Hand Dexterity: Frequently

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!

• Optional identity theft protection home and auto insurance pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.