EU Planning Coordinator

At Maersk were on a mission to simplify and connect global supply chains. With over 100000 colleagues across 130 countries we are industry pioneersdriving innovation sustainability and customer excellence for over a century.
We believe in diversity collaboration and continuous learning and we work hard to ensure our teams reflect and understand the customers we serve.

About the Role

As an EU Planning Coordinator you will play a key role in supporting customers throughout their journey within the Maersk ecosystem with a particular focus on EU and UK planning import coordination and ensuring smooth compliant and efficient cargo flows.

Your responsibilities may include:

• Managing customer communication channels

• Handling cases and customer queries

• Supporting onboarding and relationship management

• Coordination of EU/UK planning and import processes

• Managing contracts disputes and documentation

• And more

EU/UK planning and import experience is highly desirable as youll be supporting timecritical crossborder supply chain operations.

This is a fully on-site position at East Midlands Gateway working MondayFriday 8:00am to 4:00pm.

What We Offer

This is a fantastic opportunity to grow your career within an international fastpaced environment. Youll work with a diverse highly skilled team and contribute directly to our customers success.

At Maersk youll be valued recognised and rewarded. We offer:

• Competitive salary and benefits

• Strong pension scheme and private health insurance

• A culture centred on continuous improvement and personal development

• Exposure to global stakeholders and meaningful opportunities to make an impact

• A friendly open collaborative working environment

If you thrive in a performancedriven atmosphere and want to make a genuine difference this role is a great fit.

Key Responsibilities

• Deliver a first-class customer experience in line with Maersk standards

• Coordinate with thirdparty suppliers and Maersk offices globally

• Provide accurate EU/UK import and planning support

• Identify opportunities to improve customer experience and operational efficiency

• Process documentation accurately and on time

• Produce internal/external reports including KPI updates

• Monitor supplier performance and highlight improvement areas

• Build strong understanding of customer needs and support effective problemsolving

• Proactively identify supply chain challenges and propose solutions

• Attend customer and internal meetings as needed

• Participate in SCM project teams

• Support ad-hoc tasks and projects

What Were Looking For

• A genuine passion for customer service and operational excellence

• EU/UK planning and import knowledge (highly desirable)

• Previous logistics experience (advantageous)

• Strong analytical and problemsolving skills

• Ability to work under pressure and meet deadlines

• Proficiency in Microsoft Word Excel Outlook

• Excellent communication skills and confident phone manner

• High attention to detail and accuracy

• A proactive mindset and adaptability in a changing environment

Ready to join Maersk

If youre committed to delivering outstanding service solving problems and growing within a global organisation that values people and innovationwed love to hear from you.

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