Human Resources Coordinator Talent Acquisition

We have the great privilege of helping patients and families re-build their lives.Itsextraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients Ask for Mary they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients andinnovatively serve them. This is true of every employeefrom support staff and leadershipto clinicians and care providers.

Mary Free Bed is a not-for-profit nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient outpatient sub-acute rehabilitation orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation Mary Free Bed physicians nurses and therapists help our patients achieve outstanding clinical growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed we take pride in our values-based culture:

• Focus on Patient Care.A selfless drive to serve and heal connects all MFB employees.

• Clinical Variety and Challenge.An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.

• Family Culture.We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.

• Trust in Each Other.Each employee knows that co-workers can be trusted to make the right decision for our family patients staff and community.

• A Proud Tradition. Years of dedicated quality service to our patients and community have yielded a reputation that fills our employees with pride.

Summary

Responsible for recruitmentsupportfor designated positions andassistingthe Talent Acquisition (TA) team withessential administrativetasks and activities. May act asa liaisonfor the department and other departments in the Mary Free Bed System.Leads onboarding for all hires into the Mary Free Bed System with a focus on customer service compliance and data integrity.

Essential Job Responsibilities

Onboarding Compliance & Customer Experience(50%)

• Serve as a primary point of contact foremployee and clinical student onboarding delivering a hightouch customerserviceexperience from offer acceptance through startdate. Touchcustomerserviceoriented experience from offer acceptance through start date.

• Trackmonitor andvalidateall onboarding requirements(e.g. licensure credentials background checks health clearances documentation) for employees and clinical students escalating compliance concerns to the Specialist or Senior Specialist as needed.

• Ensureaccuratetimely and compliant data entryfor all new hires and rehires in the HRIS system.

• Partner with hiring leaders academic partners and internal HR teams to ensure onboarding timelines aremetand regulatory standards aremaintained.

• Provideclear guidance to candidates employees and students regarding onboarding steps requirements and expectations.
  

RecruitmentSupport (10%) BoardingSupport

• AssistTalent Acquisition team throughout the recruitment lifecycle including:

• Conducting initial candidate outreach and screening calls.

• Scheduling interviews and coordinating preemployment onboarding steps.

• Screeningcandidates to assess interests skills and alignment.

• Coordinating references assessments and testing in partnership with hiring managers.

• Conduct daily review of new applicants under the direction of the Talent Acquisition Specialist.

• Create and post job requisitions in the talent acquisition system;maintainaccuracy of postings across platforms.

• Support equitable and compliant recruitment practices including antidiscrimination recruitment efforts.
  

Clinical Student & Academic Partnership Support(30%)

• Coordinate onboarding processes forclinical students ensuring compliance with organizational regulatory and academic partner requirements.

• Distribute recruitment and onboarding information to colleges universities and training programs asappropriate.

• Maintain documentation and onboarding records related to student placementsin accordance withpolicy and compliance standards.
  

HR Collaboration & Liaison Responsibilities(5%)

• Serveas a central connector for the HR department acting as the first point of contact for employees applicants leaders and partners. Own the intake triage and routing of HR inquiries with accuracy urgency and professionalism.

• Take full ownership of core responsibilities within the assigned HR functional areaTalent Acquisition Total Rewards Employee Relations or Recognitionwhilemaintaininga working knowledge of crossfunctional processes to ensure seamless support acrossHR. Functionalprocesses to ensure seamless support across HR.

• Managecustomer facingoperations including phone lines visitor support request routing and providing consistent clear information to internal and external stakeholders.

• Maintainaccurateand compliant HR documentation including employee files certifications licensure tracking and other required records that support HR compliance.

• Handle essential administrative workflows such as filing mail processing data entry audit preparation and updating internal systems.

• Act as a knowledgeable triage partner for HR policies benefits compensation/payroll questions and general employee inquiriesdirecting issues to theappropriate functionalpartners while ensuringtimelyclosure.

• Collaborate actively within the HR Coordinator Pod sharing best practices standardizing processes and supporting coverage needs to ensure the HR departmentoperatesas a unified highserviceteam.

• Provide dependable project support including research data gathering surveys and coordination for initiatives related to engagement retention benefits compensation performance management and recognition.

• Serve as a functional system administrator for assigned platforms or workflowsensuring accuracy system integrity and smooth coordination with internal teams leadership and external vendors.

Administrative Reporting & Systems Support(5%)

• Maintain and update approved recruitment and onboarding files manuals and documentation.

• Monitor andmaintainsocial media postings related to employment and recruitment activities.

• Coordinate and/or attend job fairs conferences and recruitment events; ensure materials are prepared shipped and available as needed.

• Coordinate team purchases for office supplies onboarding materials and recruitment giveaways.

• Provide administrative support to the Talent Acquisition team including answering phones screening calls routing inquiries andinitiatingappropriatefollow-up.

• Prepare the monthly recruitment dashboard report

• In coordination with the HR teamassistin the coordination of meetings and other training sessions send invitations to staff coordinatefoodand meeting rooms for sessions etc.

• Wellembrace all people by:

Treating everyone with dignity and respect.

Opening more doors to opportunity for others to succeed.

Growing talent and people.

Ensuring a welcoming experience for all we serve regardless of origin race religion disability sexualorientationor socioeconomic status.

Taking actionagainst discrimination.

Honoring our differences and how we collaborate.

Educating staffpatientsand the communities we care for.

Restoring hope andfreedomtogether.

Customer Service Responsibilities

Demonstrate excellent customer service and standards ofbehavioras well as encourages coaches andmonitorsthe sameamongteam members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute byidentifyingproblems and seeking solutions. Promote patient/family satisfaction where possible;participatesin departmental efforts tomonitorand report customer service.

Essential Job Qualifications

• Associates degreeor equivalent experience

• 2 Years of experience in customer service field

• Experience in data entry is

• Familiaritywith Microsoft 365 suite including TeamsExceland Copilot

• Experience with calendar management and/or project management (later preferred)

• Excellent at tracking timelines/deadlines

• Demonstrated interpersonal skills; i.e. able to greet public and work well with a variety of people including the physically disabled

• Demonstrated organizational and problem-solving skills

• Excellent verbal and written communication skills

• Ability to make independent decisions and coordinate projects as needed

Preferred Job Qualifications

• Bachelors Degree

Physical Requirements for Essential Job Qualification

Levels:

• None (No specific requirements)

• Occasionally (Less than 1/3)

• Frequently (1/3 to 2/3)

• Majority (More than 2/3)

Remain in a stationary position:majority

Traverse or move around work location:

Use keyboard:frequently

Operate or use department specific equipment:

Ascend/Descend equipment or ladder:

Position self toaccomplishthe Essential Functions of the role:

Receive and communicate information and ideas for understanding: