Interpreting Services Coordinator Interpreting Services

Schedule: Monday - Friday Days 40hrs

At Childrens the regions only full-service pediatric healthcare center our people make us the very best for kids. Come cultivate your passion purpose and professional development in an environment of excellence and inclusion where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces including the cutting-edge Hubbard Center for Children. Join our highly engaged caring teamand join us in providing brighter healthier tomorrows for the children we serve. Childrens is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview
Provides Spanish language interpretation and translation services for the organizations patients family members staff and physicians

Essential Functions

• Interprets for Spanish speaking patients and families during encounters in the hospital or clinics with physicians nurses staff members and (possibly) outside agencies. These encounters include hospital admissions hospital discharges clinic visits outpatient surgeries outpatient diagnostics and emergency department visits.
• Demonstrates proficient knowledge and skills in two languages: English and Spanish.
• Displays cultural sensitivity awareness and respect to all parties involved that makes possible conditions of mutual trust.
• Demonstrates mastery of medical and colloquial terminology.
• Returns all calls for interpretation promptly.
• Prioritizes requests appropriately.
• Documents encounters (admission discharge consents clinic appointment) manually or electronically.
• Assists families and patients with understanding and completing paperwork.
• Interprets by phone as needed.
• Translates written patient education materials hospital brochures consent forms and medical reports from English into Spanish. Produces high quality written translations. Types and formats documents as needed. Proofreads other translated documents as needed.
• May translate discharge instructions into Spanish and provides families with a written copy of these instructions.
• Interprets by phone for pre-op orders test results clinic appointments and other information as needed
• May assist coordinator with the maintenance of a file of patient education materials in Spanish and intranet access to these documents. Educates staff on how to find and access patient education materials in Spanish.
• Regular attendance at work is an essential function of the job.
• Perform physical requirements as described in the Physical Requirements section
• Educates staff and parents as to role of interpreters both through formal training (inpatient teaching rounds grand rounds nursing orientation and departmental staff meetings) and informal continuous teaching opportunities.

Education Qualifications

• Bachelors Degree from an accredited college or university related to languages communication or health care field or equivalent work experience may substitute for education. Required

Experience Qualifications

• 2years experience or training in a health care setting and/or in interpreting Preferred

Skills and Abilities

• Skill in to speaking reading and writing both Spanish and English fluently.
• Ability to interact with a variety of families and health care professionals.
• Knowledge of medical terminology.
• Skill in typing and computer word processing.
• Ability to respond to a variety of demands in a professional manner and to prioritize multiple requests.

Licenses and Certifications

• Current and valid certifications as a Certified Medical Interpreter or Certified Healthcare Interpreter Preferred

Childrens is the very best for kids and the very best for your career! At Childrens we put YOU first so together we can improve the life of every child!