Senior Director of Applications & Systems
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Job Location:
Pleasant Grove, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
About us
Kenect is a leading AI-powered texting and reputation management platform used by 10000 dealerships and service businesses across North America. We help companies streamline communication respond faster and drive real revenue by converting their main business line into a text-enabled number and unifying messaging reviews payments and customer conversations in one simple platform.
What sets Kenect apart from other communication tools is our deep industry expertise and seamless integrations with the systems dealers already use. Teams trust us because our technology is easy to adopt built for real-world workflows and delivers measurable improvements in speed customer satisfaction and operational efficiency.
Were a fast-growing mission-driven team building technology that strengthens human connection in a digital-first world and were just getting started.
About This Role
As a Senior Director of Applications & Systems youll own the strategy performance and scalability of the companys core business systems including Salesforce HubSpot telephony platforms and other critical SaaS applications. Youll lead a high-performing team while partnering cross-functionally with Sales Marketing Customer Success Finance and Operations to ensure systems are secure integrated and optimized for growth. Your leadership will directly impact revenue operations automation strategy and the companys next phase of scale.
What You Will Be Doing
- Own the vision strategy and roadmap for business applications and enterprise systems
- Lead and develop a team managing Salesforce HubSpot telephony and related platforms
- Ensure system scalability reliability security and overall performance
- Drive integration strategy across internal and external systems
- Partner with executive leadership to align systems investments with company goals
- Establish governance frameworks data integrity standards and best practices
- Oversee vendor relationships and manage system budgets
- Prioritize system enhancements and lead new technology initiatives
- Improve operational efficiency through automation and process optimization
- Build a high-performance accountable team culture with clear KPIs and ownership
Skills & Qualifications
- 10 years of experience in business systems enterprise applications or technology leadership
- Serve as the technical owner for Salesforce CPQ and Billing partnering with stakeholders across the quote-to-cash process to translate pricing and packaging requirements into scalable configuration.
- 5 years managing teams supporting core SaaS business systems
- Deep expertise in CRM platforms such as Salesforce marketing automation platforms such as HubSpot and the integration of customer communication systems.
- Strong knowledge of systems architecture integrations and data governance
- Experience supporting go-to-market revenue operations or customer lifecycle workflows
- Proven ability to align technical strategy with measurable business outcomes
- Strong executive communication and stakeholder management skills
Our Company Values We Hope You Showcase
- Unwavering Customer Obsession
- See it Solve it Get it Done
- Build Adapt Win
What Kenect Offers!
- Health Dental Vision Life & Disability Insurance
- Your birthday is a paid day off
- Onsite gym
- Breakroom full of snacks and drinks
- Convenient location next to freeway entrance/exit
We believe in hiring self-motivated team members who can run alongside us without needing to be managed along the way. Yes we have managers and 1:1s. Yes we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer.
Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs job requirements and individual qualifications without regard to race color religion or belief family or parental status or any other status protected under federal state or local law.
Required Experience:
Exec
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
About UsKenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance c ... View more
