Commercial Agreement Senior Expert
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Il/la Commercial Agreement Support Supervisor inserito/a allinterno dellarea Commercial Agreement nella Tribe Mortgages Protection and Distribution Channels si occuperà di fornire assistenza alle Reti Terze (Reti di mediazione creditizia convenzionate) relativamente al prodotto mutuo mantenendo una relazione costante con i mediatori creditizi per supportarli nellambito dellintero processo mutuo dalla creazione del lead sino alla stipula.
Darà inoltre supporto alla gestione dei prodotti assicurativi offerti alla clientela dalle Reti convenzionate.
Gestisce infine le richieste di supporto attualmente veicolate per il prodotto Mutuo mediante gli appositi strumenti organizzativi (eg. Mailbox dedicata) e in caso di future opportunità di business potrà occuparsi anche di altri prodotti sempre a supporto delle Reti Terze.
Key Responsibilities:
- Gestire la relazione con le Reti Terze con lobiettivo di realizzare il processo di vendita
- Gestire tutte le attività assegnate garantendo elevati livelli di customer satisfaction
- Interfaccia quotidiana con le altre Aree della Banca per risolvere eventuali problematiche operative riscontrate durante il processo di lavorazione
- Gestione di casistiche complesse e supporto alla risoluzione di qualunque problematica che sia motivo di insoddisfazione o lamentela nella clientela (es. richieste di fattibilità richieste di revisioni esito ecc.) con tempistiche adeguate agli SLA definiti dalla Banca
- Reportistica interna allarea per il prodotto Mutuo: monitoraggio costante della produzione attraverso reportistica ad hoc analizzandone i risultati: analisi numerica rilievo criticità supporto e controllo.
- Controllo della qualità del processo (presentato/erogato/magazzino) attraverso analisi mirate
- Gestione del magazzino (mantenimento pulizia e ricircolo)
- Invio tassi e comunicazioni alle Reti Terze
Educational and experience Qualifications:
- Laurea in Economia Finanza o discipline affini
- Ottima capacità negoziale
- Ottime doti comunicative
Working conditions: Full Time
Duration: Permanent
Location:Milan (hybrid)
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank the first in Italy to adopt a fully flexible smart working model and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in peoples potential. We dont judge coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
do your thing is about people being free to live the life they want to live knowing that they will make their world a little better for it.
Do you think you are a step ahead Apply now!
The benefits of joining ING
In addition to being a part of a great team working in a fun and innovative environment we offer:
Super flexible smart working
Competitive base salaries and performance based bonuses
Diverse cultures & Innovative mindsets
International Environment
Commitment to sustainability
Lots of training development opportunities to help you grow
Lots of moments dedicated to physical and mental well-being
A special day off when it is your birthday: we call it #doyourbirthday!
And of course we cant forget: free water & coffee at the office!
Our Commitment
Diversity is a fundamental element of our corporate culture and we are fully committed to creating a safe and inclusive environment based on mutual respect and the value of diversity offering equal job opportunities to all qualified candidates.
Job Application Safety Reminder
Were seeing an increase in fraudulent job offers. To protect yourself please follow these key guidelines when applying for roles at ING:
Apply only via official ING platforms: ING usesWorkdayas its internal recruitment system. Applications should be submitted only via our official career site.
Check the senders email carefully: legitimate communication will always come from: @ and/or @
No payments or banking details will ever be someone asks for this information its a scam.
If you suspect suspicious activityreport it immediately. Your safety matters to us.
Required Experience:
Senior IC
Key Skills
- Forecasting
- Hyperion
- Cost Management
- Construction Estimating
- QlikView
- Bus Driving
- Analysis Skills
- HubSpot
- Salesforce
- Market Research
- negotiation
- Financial Planning
About Company
ING Global Career Opportunities - Welcome to 'careers at ING'. We give you the space to develop yourself as an intern, trainee and professional. Check out our opportunities. Jump on!
