Field Technician & Robot Operator
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Job Location:
Zürich - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
RIVR is a Swiss robotics company pioneering Physical AI and robotic solutions to revolutionize last-mile delivery giving 1 human the power of 1000. Through the combination of artificial neural networks and innovative robot designs with wheels and legs RIVR aims to enhance efficiency sustainability and scalability in last-mile delivery. Founded as Swiss-Mile the company rebranded to RIVR in 2025 to better reflect its mission of driving the future of intelligent robotics.
Job Description
We are seeking a hands-on resourceful and detail-oriented Field Technician & Robot Operator to support the deployment maintenance and operation of our advanced robotic systems in real-world environments. You will play a critical role in ensuring successful robot deployments at customer sites field tests and live demonstrations. As a Field Technician you will be responsible not only for preparing and maintaining the robotic platforms but also for representing our company in the field adapting to unexpected challenges and directly supporting customer missions with professionalism and technical expertise. When on shift as a Robot Operator you will operate advanced robotic systems remotely from our control center in Zurich Oerlikon ensuring smooth mission execution and performance monitoring. For this position we can unfortunately only accept applications from citizens of Schengen Area countries.
What youll be doing
- Deployment Setup and Field Support: Assemble configure and deploy robotic systems at customer sites and field locations ensuring readiness and compliance with operational requirements.
- On-site Troubleshooting and First Response: Independently diagnose and resolve mechanical electrical and software issues in the field often under time pressure and changing conditions.
- Customer Interaction and Reporting: Serve as the technical point of contact for customers during field operations providing clear communication professional support and post-mission reporting to internal teams.
- Remote Robot Operation: Use advanced control systems to operate robots in remote locations including customer sites test environments or field deployments.
- Scenario Execution: Execute pre-defined tasks missions or operations using remote robotic systems while adhering to project requirements.
- Data Collection and Reporting: Collect operational data monitor system logs and provide insights to engineering teams for system refinement.
What you must have
- Degree or apprenticeship in mechatronics robotics or equivalent.
- Proven ability to work independently in the field diagnose problems under pressure and perform quick effective repairs without immediate supervision.
- Ability to follow structured procedures deployment checklists safety protocols and quality standards even in dynamic environments.
- Comfortable interacting directly with consumers customers or third-parties on-site representing the company professionally during deployments or support missions.
- Willingness and ability to travel to field locations - sometimes on short notice. Interest in both maintaining and operating robotics systems.
- Working proficiency in English.
Get some bonus points
- Flexibility for shifts or extended hours during critical operations.
- Prior experience with teleoperation of machines or equivalent.
- Basic proficiency in German.
RIVR is committed to building a diverse and inclusive team that values every perspective. If youre passionate about driving innovation in robotics and creating meaningful impact we encourage you to apply and bring your unique self to our team.
We believe the best work is done when collaborating and therefore require in-person presence in our office locations.
Required Experience:
IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
Discover RIVR's innovative Physical AI solutions revolutionizing last-mile delivery. Our autonomous robots ensure faster, safer, and sustainable deliveries of parcels, groceries, and meals
