Who are we
Jacks Small Engines is the e-commerce leader in small engine parts with more than 3 million parts 400 vendors and a best-in-class online parts shopping experience. Jacks has a robust online Parts Look-Up platform that allows customers to quickly and easily find what they need and operates a company-owned warehouse space to fulfill orders through its websites including .
Why Choose Us
We provide an industry leading benefits package to cover healthcare retirement and wellness programs to help you be your best self financially and physically. On top of that we have:
- Paid time off
- Holiday pay
- Referral bonus
- Employee Discounts
- 401K with employer match
- Excellent work/lifebalance
- Employee Assistance Program
- Opportunityfor internal growth and employee advancement
- Check out us out here:About Us - Jacks Small Engines
PRIMARY OBJECTIVE OF POSITION:
Supports daily operations by serving as the key driver responsible for the safe transport delivery and pickup of equipment providing a high level of customer service throughout all phases of the delivery and setup process.
MAJOR AREAS OF ACCOUNTABILITY:
- Operates company vehicles (including flatbed/open-style trucks) to transport equipment properly securing all loads for transit and performing thorough setups at customer sites.
- Promotes customer relations and satisfaction by completing deliveries and pickups onschedule orconnecting with customersin a timely mannerto provide updates on delivery status and related needs.
- Collaborates with front counter staff to coordinate and schedule deliveries and unit setups ensuringtimelyand efficient service.
- Prepares and sets up units and equipment at customerlocations andassistscustomers during pick-up and drop-off processes.
- Provides knowledgeableassistance loads andunloadsequipment andmaintainsa high levelof service standards by performing work in a manner that consistently achievesa high levelof customer satisfaction.
- Works safely andcomplies withall established safety rules and workpractices andmaintains a neat and orderly vehicle and work environment.
- Protects the company against theft or other suspicious activity byimmediatelyreporting suspicious activity to the manager on duty.
- Keeps supervisor informed ofimportant information developments potential problems and related information necessary for effective management. Coordinates and communicates plans and activities with others asappropriate to ensure a coordinated work effort and team approach.
- Performs related work asapparentor assigned.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Therequirements listed below are representative of the knowledgeskilland/or ability accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school education or equivalent.
- Valid drivers license and the ability to pass a DOT physical examination are required.
- Familiar with the basic use ofPC.
- At leastone year ofexperience in mechanical repair and light industrial products.
- Ability to communicate effectively withothersincludingcustomers.
- Experience driving a large/longvehicle
- Strong service orientation.
- Strong organizational skills.
- Experience with a forklift is strongly preferred.
- Experience securing equipment on aflat bed/open style truck.
- Lawn and garden equipment knowledge is strongly preferred.
- Demonstrates Northern Tool Equipments 12 Core Competencies.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently required to use hands to handleobjects;and talk or hear.
- Ability tolift upto 70 pounds.
- Frequent bending twisting stoopingreachingand lifting.
- Required to stand oncementfloor forlong periodsof time.
- Specific vision abilitiesrequiredinclude close vision and the ability to adjust focus.
- Ability to enter and exit an elevated truck cab
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
IC
Who are weJacks Small Engines is the e-commerce leader in small engine parts with more than 3 million parts 400 vendors and a best-in-class online parts shopping experience. Jacks has a robust online Parts Look-Up platform that allows customers to quickly and easily find what they need and operates ...
Who are we
Jacks Small Engines is the e-commerce leader in small engine parts with more than 3 million parts 400 vendors and a best-in-class online parts shopping experience. Jacks has a robust online Parts Look-Up platform that allows customers to quickly and easily find what they need and operates a company-owned warehouse space to fulfill orders through its websites including .
Why Choose Us
We provide an industry leading benefits package to cover healthcare retirement and wellness programs to help you be your best self financially and physically. On top of that we have:
- Paid time off
- Holiday pay
- Referral bonus
- Employee Discounts
- 401K with employer match
- Excellent work/lifebalance
- Employee Assistance Program
- Opportunityfor internal growth and employee advancement
- Check out us out here:About Us - Jacks Small Engines
PRIMARY OBJECTIVE OF POSITION:
Supports daily operations by serving as the key driver responsible for the safe transport delivery and pickup of equipment providing a high level of customer service throughout all phases of the delivery and setup process.
MAJOR AREAS OF ACCOUNTABILITY:
- Operates company vehicles (including flatbed/open-style trucks) to transport equipment properly securing all loads for transit and performing thorough setups at customer sites.
- Promotes customer relations and satisfaction by completing deliveries and pickups onschedule orconnecting with customersin a timely mannerto provide updates on delivery status and related needs.
- Collaborates with front counter staff to coordinate and schedule deliveries and unit setups ensuringtimelyand efficient service.
- Prepares and sets up units and equipment at customerlocations andassistscustomers during pick-up and drop-off processes.
- Provides knowledgeableassistance loads andunloadsequipment andmaintainsa high levelof service standards by performing work in a manner that consistently achievesa high levelof customer satisfaction.
- Works safely andcomplies withall established safety rules and workpractices andmaintains a neat and orderly vehicle and work environment.
- Protects the company against theft or other suspicious activity byimmediatelyreporting suspicious activity to the manager on duty.
- Keeps supervisor informed ofimportant information developments potential problems and related information necessary for effective management. Coordinates and communicates plans and activities with others asappropriate to ensure a coordinated work effort and team approach.
- Performs related work asapparentor assigned.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Therequirements listed below are representative of the knowledgeskilland/or ability accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school education or equivalent.
- Valid drivers license and the ability to pass a DOT physical examination are required.
- Familiar with the basic use ofPC.
- At leastone year ofexperience in mechanical repair and light industrial products.
- Ability to communicate effectively withothersincludingcustomers.
- Experience driving a large/longvehicle
- Strong service orientation.
- Strong organizational skills.
- Experience with a forklift is strongly preferred.
- Experience securing equipment on aflat bed/open style truck.
- Lawn and garden equipment knowledge is strongly preferred.
- Demonstrates Northern Tool Equipments 12 Core Competencies.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently required to use hands to handleobjects;and talk or hear.
- Ability tolift upto 70 pounds.
- Frequent bending twisting stoopingreachingand lifting.
- Required to stand oncementfloor forlong periodsof time.
- Specific vision abilitiesrequiredinclude close vision and the ability to adjust focus.
- Ability to enter and exit an elevated truck cab
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
IC
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