Stripe Communications (Open Application)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

About the team

The Communications team builds and protects Stripes brand and influence across the world. And sure thats what most comms teams do. But we do it with a small team of folks dedicated to creativity and rigor. Were looking for unconstrained but strategic thinking not smooth execution of a rote playbook. Design a microsite launch a podcast. Get to know the products and our users well and wield that knowledge wisely. Move from idea to execution quickly. Collaborate openly and egolessly. Along the way provide strategic counsel to Stripes executives help leaders across the company articulate Stripes views on fast-changing areas like agentic commerce and crypto and write a keynote or two. Youll have a remit with clear goals; how you go about advancing those goals will be up to you.

What youll do

Youll make sure the world gets excited about many of the same things we do: great products and what they can enable for businesses. Thatll mean different things at different times: creating a compelling demo writing a memorable speech prepping a banger podcast whatever it takes. And the world will also mean different things at different times: a set of YC founders or Fortune 500 executives or AI-pilled developers or VPs of monetization or any number of other audiences.

In general weve found that the most important skills youll use a lot are excellent writing obsessive attention to detail first-principles thinking creativity and resourcefulness. And of course a keen curiosity both for the inner workings of Stripes most technical products and for how the broader economic landscape is shifting under everyones feet.

This year were hiring differently for some of our permanent roles. Rather than posting narrow job descriptions and screening for exact-fit experience we want to find people of exceptional caliber and then shape the role to the person. Through the interview process well work with you to find the right remit for your skills and the right path for your development. Well discuss these explicitly and agree on your role together. Regardless of the responsibilities we agree on well make sure that you touch and lead a wide range of projects in your first few months at Stripereal work not training exercises. For folks newer to comms itll be a chance to rapidly cut your teeth; for comms veterans a chance to learn new skills and gleefully discard old dogma.

After that we revisit roles and responsibilities once a year tied to annual planning. The goal is to have the best people working on the right thingsand then to learn and grow together as things quickly evolve. Which of course they will.

Stripes comms team is small the surface area of what we work on is enormous and the company is at the forefront of defining the next decade of global commerce. If the prospect of unconstrained but strategic thinking appeals to you whatever your background we hope youll join us.

Responsibilities

As we explained above the exact role and remit may look different depending on your skills interests and tenure at Stripe. But heres a sample set of plausible responsibilities:

• Lead global product communications for one or more of Stripes major product areas (e.g. our Money Management suite or our Payments suite).
• Lead the development articulation and testing of Stripes long-term public vision and messaging for that product area.
• Design and roll out strategic campaigns that build awareness for Stripes products and deepen key audiences understanding of exactly what makes those products to businesses (as well as the value they add to the broader ecosystem or economy).
• Create and edit extremely high quality written materials for Stripes biggest moments including newsroom posts social content industry keynotes top tier media interviews and more.
• Work with local and regional comms leads to raise awareness for Stripe globally.
• Develop and maintain relationships with top tier reporters thought leaders and influencers.
• Collaborate closely with your counterparts on the partnerships and product marketing teams.
• Provide strategic counsel to our executive team including Stripes founders and most senior product leaders.

Who you are

Were looking for someone who meets the minimum requirements to be considered for the role. We value experience but that doesnt necessarily mean traditional comms recent years our hiring has been 50/50 split between top comms pros and people without any such background including several former founders. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum requirements

• Superlative writer; someone who has been recognized by their peers as a truly exceptional writer with a particular knack for making technically sophisticated topics interesting and memorable
• Experience collaborating effectively with product teams partnership leads marketing colleagues and other senior executives

Preferred qualifications

• Experience telling the story of a company or its productsincluding as a founder a journalist or even as a seasoned comms professional.
• Experience in technology B2B financial services and/or banking sectors.
• Youre passionate about Stripes mission and/or the quality of tools that founders developers and business leaders around the world have access to
• Youre deeply immersed in the world of independent mediaSubstackers podcasters video makers influencers on X. You might personally know some of the people shaping these conversations (or even be one yourself) but more importantly you understand the culture the discourse and where the zeitgeist is heading next. You combine the best of what youve found online with your original ideas to create compelling stories and new insights.