Support Analyst
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Job Summary
General information
Reference
010603Publication start date
13/03/2026Job description
IT
Post description
Support Analyst
Division
Head Office - IT
Title
Support Analyst
Contract type
Permanent Full Time
Location
Location
United Kingdom Scotland Head Office
Vacancy contact last name
Easton
Vacancy contact first name
Lorraine
Vacancy contact email
Number of positions to be provided
1
Employment Details
Contract hours
40.00
About the role
The Role
Based in our Glasgow Head Office an excellent opportunity has arisen in our IT Department for an IT Support Analyst to provide general 1st Line Network support to users throughout the UK and assist with administering systems including Active Directory Exchange 2013 Web and Mail Filters. We are interested in hearing from highly motivated candidates who have an IT related degree or experience of working within an IT team who are looking to gain exposure to a wide range of technologies. This position will help guide the future infrastructure developments from conception to implementation.
About You
Active Directory Exchange 2013 Web and Mail Filters. We are interested in hearing from highly motivated candidates who have an IT related degree or experience of working within an IT team who are looking to gain exposure to a wide range of technologies. This position will help guide the future infrastructure developments from conception to implementation.
Successful applicants should demonstrate the following:
Sound understanding of Active Directory and Windows 2008/2012 servers
General hardware repair/build and network support skills
IT Qualification (or knowledge gained through experience)
Strong problem solving techniques
Well-developed communication skills with the ability to communicate effectively at all levels and with a wide variety of people
Excellent organisational skills with the ability to remain calm during busy periods and meet tight deadlines
Good team-player with a flexible approach to work activities
About Us
About GAP and What We Offer
Youll be joining an industry leader thats growing and genuinely committed to your success. At GAP were proud to be the UKs leading equipment hire providersupporting projects big and small across construction infrastructure events and more. With nearly 200 locations nationwide and a wide range of specialist divisions we offer exciting opportunities in everything from Plant and Tools to Lifting Survey Pumps Power and Environmental and Event Services.
As a family-run business with over 50 years of experience we believe in doing things the right way. That means:
More investment in our equipment than anyone else in the industry so you work with the best tools in the game
Remaining fully independent which lets us make agile long-term decisions that support your success
Offering real career growth training and development from day one
Support that values you from generous holidays to Life Assurance and Health & Wellness Support
Whether youre hands-on or customer-focused theres a place for you at GAP where your work makes a difference. If youre up for the challenge and want to feel valued at work then wed love to hear from you! Ready to get started Upload your CV and complete our short applicationwell take it from there.
Were proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Required Experience:
IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
