Senior Human Factors Consultant

Role: Senior Consultant- Human Factors

Location: London Derby York Bristol / Hybrid working

Role ID: 2026-3315

Our vision is to create a safe and sustainable world.

Ricardo member of WSP is a global strategic environmental and engineering consulting company. With over 100 years of engineering excellence and employing close to 3000 employees in more than 20 countries we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.

The role

Examples of our current projects include:

• RSSB research projects such as the Development of a Control Communications maturity framework to enable railway operators to assess communications effectiveness within and beyond Control Centres.
• Supporting the Office of Rail and Road (ORR) in reviewing accessibility and inclusivecases across the GB rail network.
• Human Factors Integration and progressive assurance activities on major infrastructure and rolling stock programmes.
• Supporting the design and assurance of modern control rooms and traffic management systems for automated railway operations HS2 Metro Manila.
• Accessibility and PRM compliance assessments for stations depots and rolling stock.
• ETCS and digital railway programmes supporting safe introduction of new technologies.

Key responsibilities

• Human Factors Integration planning
• Management of progressive assurance activities and evidence
• Management of Human Factors issues/risks and derived design requirements
• Identification and application of appropriate industry standards and good practice guidance
• Scoping and delivery of appropriate Human Factors activities and methodologies including task analysis human error assessment workload assessment workstation and interface design alerts and alarms management

Key competencies and experience

• A relevant undergraduate or masters degree in a subject related to Human Factors/Ergonomics Psychology Systems Engineering or similar.
• Chartered member status with the CIEHF or evidence of equivalent experience and competencies to achieve this in the short term.
• A genuine interest in how we optimise human performance; including evidence of modules of study covering topics such as ergonomics human-system interface design human performance psychology or similar.
• At least five years experience as a Human Factors adviser to organisations operating in complex high reliability environments; including at least two years demonstrated experience within the rail environment.
• Strong verbal and written communication consultation and facilitation skills and the ability to deal effectively with people at all levels.
• A proactive organised approach and a commitment to producing high quality work with a high level of attention to detail.

Desirable

Some of the following would be desirable but not essential.

• Hierarchical Task Analysis (HTA) and other task analysis techniques.
• Human Error Identification and Risk Assessment (e.g. SHERPA HEART or equivalent structured approaches)
• Workload analysis (e.g. qualitative and quantitative workload assessment techniques)
• Anthropometric assessment and accommodation analysis.
• Digital human modelling.
• Sight-line and visibility assessment.
• Human-machine interface (HMI) evaluation and design review.
• Usability evaluation and user trials.
• Experience in accessibility and PRM-TSI or NTSN compliance.
• Experience in safety assurance safety case development and CSM processes.
• Experience in control rooms traffic management systems automation or high-reliability operational environments

Working here

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Work life balance

We offer flexible approaches to work whether that is working from home being in the office or as a hybrid worker. Were happy to discuss flexible working arrangements. Wellbeing is at the core to our culture allowing employees to flourish and to achieve their full potential.

Benefits

We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.

Our core benefits include 25 days annual leave plus 8 flexible bank holidays a competitive company pension scheme life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle.

Diversity Equality and Inclusion statement

We are an Equal Opportunity Employer we believe in each persons potential and well help you reach yours. We have an ambitious diversity equality and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture we are a recognised as a disability confident employer.

Next steps

Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases we may start to review applications prior to the closing date.

Ricardo is a Disability confident employer please advise the recruitment team viaif you require any adjustments to support you throughout the recruitment process.

#LI-Hybrid #LI-ST1