Sr Engineer, ITAM

Work Schedule

Environmental Conditions

Job Description

About the Team
When you join us at Thermo Fisher Scientific youll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $44 billion and the largest Investment in R&D in the industry we give our people the resources and chances to create meaningful contributions to the world.
As part of the Corporate Technology Technology Portfolio Governance Teams mission is to implement a continuously updated internal portfolio that enhances visibility reduces risk and aligns technology investments with business objectives.

Discover Impactful Work
As a Functional SME the IT Asset Manager provides enterprise leadership across Hardware Asset Management (HAM) and Software Asset Management (SAM). This role operates with a high degree of independence owning complex governance processes driving optimization strategies and ensuring compliance across the global asset lifecycle.
The individual serves as the primary SME for ITAM architecture data integrity reconciliation logic integrations and lifecycle controlsdriving automation financial transparency compliance assurance and continuous improvement across the enterprise.

Key Responsibilities
Own and govern HAM and SAM processes end-to-end including procure-to-retire lifecycle controls
Provide architectural oversight for ITAM data models reconciliation rules (IRE) and CMDB alignment
Ensure integrity of asset entitlement and CI data through strong governance and reconciliation controls
Lead software compliance reviews publisher true-ups and audit readiness initiatives
Drive hardware lifecycle optimization refresh planning and asset disposition governance
Oversee and optimize integrations between ServiceNow ITAM and endpoint management tools (e.g. Intune) and other discovery/data sources
Drive transformation of ITAM intake and operational queues through automation and AI-enabled solutions to reduce manual effort and improve data accuracy
Develop KPIs/OKRs for compliance posture reclamation utilization and cost avoidance
Identify financial licensing and operational risks and execute mitigation strategies
Lead cross-functional initiatives with Procurement Finance Security Infrastructure and Application teams
Mentor peers and represent ITAM in enterprise governance and transformation programs

Required Skills & Experience
10 years of IT Asset Management experience in large complex enterprise environments
Strong expertise in both Hardware Asset Management (HAM) and Software Asset Management (SAM)
5 years of hands-on experience with ServiceNow ITAM (HAM Pro / SAM Pro preferred)
Strong understanding of Identification and Reconciliation Engine (IRE) and CMDB-ITAM data alignment
Hands-on experience integrating ServiceNow with Intune and similar endpoint/discovery platforms
Deep understanding of software licensing models (e.g. Microsoft Oracle Adobe SaaS vendors)
Experience managing publisher audits entitlement reconciliation and compliance reporting
Strong financial and cost-optimization acumen
Working knowledge of ITIL/ITSM processes and CMDB interdependencies
Excellent analytical stakeholder engagement and executive communication skills
Proven ability to operate independently and drive enterprise-wide improvements

Education
Bachelors degree in Business Information Technology Engineering or equivalent professional experience

Preferred Qualifications
ITIL Foundation Certification
Certified Software Asset Manager (CSAM) or equivalent
ServiceNow ITAM certifications (HAM Pro / SAM Pro)
Experience leveraging automation and AI capabilities within ITAM platforms
Experience supporting global enterprise environments with complex licensing structures

Location and Work Environment:
We are hiring in Center of Excellence in Bangalore India. Thermo Fisher enjoys a relatively casual work environment with open areas that foster collaboration. Like most places we get very busy at times but we value a healthy work/life balance.