About the Opportunity
We are seeking a Senior UX Designer to support enterprise digital services. This role is ideal for a user-centered design professional with strong public-sector experience a passion for accessibility and a proven ability to translate research into intuitive digital experiences.
What Youll Be Doing
-
Design user-friendly accessible and visually compelling interfaces
-
Conduct AODA accessibility testing and validation
-
Apply user-centered design principles rapidly testing and iterating solutions
-
Plan and conduct user research interviews surveys and usability testing
-
Translate insights into:
-
Design UX for web and mobile applications digital displays and online programs
-
Collaborate with stakeholders to shape and deliver product vision
-
Identify UX problems and develop elegant evidence-based design solutions
-
Continuously gather user feedback to improve existing interfaces
Required Experience & Skills
UX & Service Design (5 years):
-
User research (exploratory & evaluative)
-
User needs mapping & stakeholder mapping
-
Personas and customer journey mapping
-
Collaborative design & co-design facilitation
-
Prototyping and service blueprinting
-
Iterative UX design driven by user testing
-
AODA testing and accessibility validation
Design & Technical Proficiency:
-
Strong experience designing for web and mobile platforms
-
Proficiency with modern design and prototyping tools
-
Understanding of web development capabilities and constraints
-
Experience designing across multiple devices and interfaces
-
Ability to integrate emotional and human-centered design principles
Evaluation Criteria Highlights
-
Service Delivery & Digital Service Design (30%)
-
Analytical Thinking & Data-Informed UX Decisions (25%)
-
Digital Mindset & Continuous Improvement (20%)
-
Relationship Building & Co-Design (15%)
-
Clear Communication with Non-UX Stakeholders (10%)
Desirable (Nice to Have)
What Were Looking For
-
A collaborative adaptable designer who thrives in complex environments
-
Someone comfortable balancing policy accessibility and usability
-
A proven track record of meeting deadlines and managing competing priorities
-
Strong communication skills with both technical and non-technical audiences
About the Opportunity We are seeking a Senior UX Designer to support enterprise digital services. This role is ideal for a user-centered design professional with strong public-sector experience a passion for accessibility and a proven ability to translate research into intuitive digital experiences...
About the Opportunity
We are seeking a Senior UX Designer to support enterprise digital services. This role is ideal for a user-centered design professional with strong public-sector experience a passion for accessibility and a proven ability to translate research into intuitive digital experiences.
What Youll Be Doing
-
Design user-friendly accessible and visually compelling interfaces
-
Conduct AODA accessibility testing and validation
-
Apply user-centered design principles rapidly testing and iterating solutions
-
Plan and conduct user research interviews surveys and usability testing
-
Translate insights into:
-
Design UX for web and mobile applications digital displays and online programs
-
Collaborate with stakeholders to shape and deliver product vision
-
Identify UX problems and develop elegant evidence-based design solutions
-
Continuously gather user feedback to improve existing interfaces
Required Experience & Skills
UX & Service Design (5 years):
-
User research (exploratory & evaluative)
-
User needs mapping & stakeholder mapping
-
Personas and customer journey mapping
-
Collaborative design & co-design facilitation
-
Prototyping and service blueprinting
-
Iterative UX design driven by user testing
-
AODA testing and accessibility validation
Design & Technical Proficiency:
-
Strong experience designing for web and mobile platforms
-
Proficiency with modern design and prototyping tools
-
Understanding of web development capabilities and constraints
-
Experience designing across multiple devices and interfaces
-
Ability to integrate emotional and human-centered design principles
Evaluation Criteria Highlights
-
Service Delivery & Digital Service Design (30%)
-
Analytical Thinking & Data-Informed UX Decisions (25%)
-
Digital Mindset & Continuous Improvement (20%)
-
Relationship Building & Co-Design (15%)
-
Clear Communication with Non-UX Stakeholders (10%)
Desirable (Nice to Have)
What Were Looking For
-
A collaborative adaptable designer who thrives in complex environments
-
Someone comfortable balancing policy accessibility and usability
-
A proven track record of meeting deadlines and managing competing priorities
-
Strong communication skills with both technical and non-technical audiences
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