Senior Product Manager, Creator Safety Experience
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Job Location:
San Mateo, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
As Senior Product Manager Creator Safety Experience you will own how creators experience safety on Roblox end-to-end. That means the products tools interfaces and systems that help creators understand our policies respond to enforcement actions remediate issues and get back to building. You will shape a product vision for a domain that sits at the intersection of platform safety creator empowerment and policy and you will drive it to outcomes across a highly cross-functional organization.
This role is for someone who is relentlessly creator-obsessed operates with urgency understands Safety from the perspective of creators users and parents and has the judgment to navigate ambiguity without waiting for permission. You will work closely with product and engineering teams across Safety and Creator as well as Policy Legal Developer Relations and Operations. You will often be the person connecting dots across organizations and driving alignment where it doesnt yet exist.
You will:
- Own the end-to-end product experience for creator safety spanning transparency enforcement communication appeals remediation and reform.
- Define and relentlessly refine a product vision for how creators understand and interact with Robloxs safety systems.
- Turn ambiguous high-stakes problems into tangible shippable solutions. You dont wait for perfect information.
- Build tools that give creators real agency to monitor their experiences manage harmful behavior and understand exactly where they stand with the platform.
- Improve how moderation actions policy enforcement decisions and restrictions are communicated to creators. You drive clarity and transparency as core safety product outcomes.
- Own creator-facing tooling for rights management and IP enforcement.
- Enable creators to remediate issues and return to productive building as quickly as possible.
- Advocate for creators internally. Identify systemic friction prioritize relentlessly and drive alignment across Safety Creator Policy Operations Developer Relations Legal etc.
- Ensure creator-facing safety experiences remain compliant with Robloxs Community Standards and applicable regional requirements.
You have:
- 5 years of product management experience ideally in consumer creator developer platforms and/or Trust & Safety.
- Deep customer obsession and empathy for their needs and pain. You have experience talking directly to your customers and building robust feedback loops.
- Ability to write compelling logical narratives for various audiences. Your written and verbal communications make the why obvious to all stakeholders. You have a strong dislike for fluff.
- Sound judgment to pair qualitative creator feedback with quantitative signals. You know what to measure how to instrument and how to use data to disconfirm your own assumptions.
- Proven ability to drive alignment and outcomes across matrixed organizations. You have partnered with Engineering Operations Policy Legal Marketing and cross-functional stakeholders to ship complex company-wide initiatives.
- High degree of comfort working with APIs SDKs or other similar developer-facing tooling. You can build products that sophisticated developers actually want to use.
- A strong bias for action. You define the next smallest shippable thing drive it to done and repeat. You do not mistake planning for progress.
- (Strong plus) Familiarity with Trust & Safety domain appeals systems policy enforcement transparency or creator/developer-facing safety tooling.
Required Experience:
Senior IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Roblox is the ultimate virtual universe that lets you create, share experiences with friends, and be anything you can imagine. Join millions of people and discover an infinite variety of immersive experiences created by a global community!
