Loan Processor
Share
Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Here at Lower we believe homeownership is the key to building wealth and were making it easier and more accessible than ever. As a mission-driven fintech we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8) Google (4.9) and Zillow (4.9) were a leader in the industry. But what truly sets us apart Our people. Join us and be part of something bigger.
Job Description:
The Loan Processor is responsible for routing mortgage loan files through internal processing systems accurately and efficiently. This includes but not limited to document prep processing closing accounting reporting and customer service. This position is vital to the sales staff within Lower LLC to promote efficient and correct workflow to meet sales and budget goals.
Location & Work Type:
This is a hybrid role based out of our Columbus OH office. We may consider Scottsdale AZ or other remote locations for processors with strong experience using Encompass software.
Duties and Responsibilities:
- Work closely with Loan Officers Managers and staff to promote open and effective communication and to ensure quality service delivery to customers.
- Manage the loan pipeline report to ensure loans are processed on time and meet guidelines.
- Develop and maintain workflows for all stages of document preparation closing file documentation and collateral management.
- Monitor loan turnaround time.
- Design and implement operating procedures and benchmarks that promote efficient processing of loan requests.
- Organize and direct document preparation loan file content and loan approval reviews prior to loan closing; make corrections as necessary.
- Verify that all loans are processed in compliance with established federal and state regulations company policies and secondary market processing guidelines.
- Resolve customer service issues in a timely and accurate manner.
- Daily interaction with vendor relationships such as credit bureaus appraisers etc.
Requirements:
- High School Diploma or equivalent
- 2 years of experience working in a loan processing or similar operational role within the mortgage industry.
- Strong understanding of mortgage documentation and workflow.
- Experience working with mortgage loan origination systems (LOS) with a strong preference for hands-on experience using Encompass.
- Excellent oral and written communication skills; ability to effectively present information and respond to inquiries from groups of managers employees vendors government agents secondary market partners and the general public; ability to write reports business correspondence and procedure manuals.
- Very high reasoning skills; ability to define problems collect data establish facts and draw valid conclusions.
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Key Skills
- Loan Processing
- Typing
- Data Entry
- Customer Service
- Organizational skills
- Basic Math
- Computer Skills
- Fraud
- Microsoft Outlook
- 10 Key Calculator
- Fair Housing Regulations
- Food Processing
About Company
"Best mortgage ever." Technology and people work together to create a simple, connected experience—led by your very own expert. It’s the perfect balance to make sure this decision” is your best one ever.
