Lumina Agency INC is seeking a motivated and detail-oriented Service Account Assistant to join our growing team in Lawrence MA. In this role you will support account management operations assist with client communications and help ensure a smooth and efficient service experience for our clients.
This position is ideal for individuals who enjoy working in a collaborative environment managing multiple tasks and contributing to the success of both clients and internal teams.
Responsibilities
Assist the account management team with daily client service activities
Maintain and update client account information and documentation
Coordinate communication between clients and internal departments
Prepare reports summaries and account updates for management
Support scheduling follow-ups and service coordination for client accounts
Ensure accuracy and organization of client records and service requests
Provide professional assistance to clients regarding service inquiries
Contribute to maintaining strong client relationships and service standards
Qualifications :
Strong organizational and time management skills
Excellent written and verbal communication abilities
Ability to manage multiple tasks in a fast-paced environment
High level of professionalism and attention to detail
Strong problem-solving and analytical thinking skills
Ability to work both independently and collaboratively within a team
Adaptability and willingness to learn new systems and processes
Additional Information :
Competitive salary ($48000 $53000 per year)
Growth opportunities and career development
Professional and collaborative work environment
Skill development and ongoing training
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more