AIM Lévis is currently looking for a dispatcher to join its great team! The person is primarily responsible for taking service calls and organizing the work of the drivers accordingly.
What you will be responsible for:
- Plan and organize drivers routes in an optimal way to ensure maximum use of the truck fleet
- Assign routes to drivers (in-house software)
- Respond to internal customer calls efficiently courteously and professionally
- Enter information into the computer system to document calls and perform appropriate follow-ups
- Be the resource person for drivers regarding their working hours and resolve problems when necessary
- Be able to weigh the trucks on our scales and enter them into our system
- Process customs paperwork requests (USA drivers)
- Maintain and track inventory in our supply yards on a daily basis
- All other related tasks
Qualifications :
To join our team:
- You have a minimum of 2 years of experience in a similar position
- You are able to juggle complex problems to find the best solutions
- You have very strong analytical skills
- You have extensive knowledge of the geographic regions of Québec Ontario the Maritimes and Maine
- You are available outside of business hours to handle driver emergencies
- You have good knowledge of Microsoft Office and dispatch software (Samsara)
- You are bilingual both spoken and written (an asset)
Remote Work :
No
Employment Type :
Full-time
AIM Lévis is currently looking for a dispatcher to join its great team! The person is primarily responsible for taking service calls and organizing the work of the drivers accordingly.What you will be responsible for:Plan and organize drivers routes in an optimal way to ensure maximum use of the tru...
AIM Lévis is currently looking for a dispatcher to join its great team! The person is primarily responsible for taking service calls and organizing the work of the drivers accordingly.
What you will be responsible for:
- Plan and organize drivers routes in an optimal way to ensure maximum use of the truck fleet
- Assign routes to drivers (in-house software)
- Respond to internal customer calls efficiently courteously and professionally
- Enter information into the computer system to document calls and perform appropriate follow-ups
- Be the resource person for drivers regarding their working hours and resolve problems when necessary
- Be able to weigh the trucks on our scales and enter them into our system
- Process customs paperwork requests (USA drivers)
- Maintain and track inventory in our supply yards on a daily basis
- All other related tasks
Qualifications :
To join our team:
- You have a minimum of 2 years of experience in a similar position
- You are able to juggle complex problems to find the best solutions
- You have very strong analytical skills
- You have extensive knowledge of the geographic regions of Québec Ontario the Maritimes and Maine
- You are available outside of business hours to handle driver emergencies
- You have good knowledge of Microsoft Office and dispatch software (Samsara)
- You are bilingual both spoken and written (an asset)
Remote Work :
No
Employment Type :
Full-time
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