Barista

We are seeking a Barista in Orlando FL to prepare high-quality coffee tea and specialty beverages while delivering fast friendly and exceptional customer service. This Barista role is now hiring and is ideal for individuals who thrive in a guestfacing café environment and enjoy creating memorable experiences for customers. As a key member of the Food & Beverage team you will prepare beverages using established recipes maintain a clean and organized workspace and follow all sanitation and safety guidelines.

• Provide fast friendly and personalized service to all customers.
• Receive and call back customer orders clearly and accurately.
• Educate customers on coffee tea specialty beverages and café offerings.
• Answer phone calls courteously including directions orders and inquiries.
• Perform accurate cash handling and operate the register properly.
• Prepare and serve hot blended and iced beverages following recipes and standards.
• Serve baked goods and other café items as needed.
• Answer product questions and maintain knowledge of blends flavors and freshness.
• Resolve minor customer concerns; escalate larger issues to management.
• Restock retail and café items as needed to maintain inventory flow.
• Maintain a clean sanitary and organized bar area and workspace.
• Take out trash according to policies and procedures.
• Perform other duties as assigned.

Qualifications :

Experience

• Minimum 1 year of customer service barista or related food-handling experience.

Education & Certifications

• High school diploma or GED required.
• Food Handlers Certification required within 30 days of hire and must remain current.

Skills & Knowledge

• Strong communication skills with the ability to deliver attentive guest service.
• Excellent multitasking time management and organizational abilities.
• Capable of handling guest concerns professionally and proactively.
• Demonstrated ability to work efficiently in a fast-paced café environment.
• Ability to work independently and collaboratively with team members.

Additional Information :

Why Westgate

• Comprehensive health benefits medical dental and vision
• Paid Time Off (PTO) vacation sick and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life Disability Accident Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.

Remote Work :

No

Employment Type :

Full-time