Patient Service Representative, Full-Time Hybrid

Not Interested
Bookmark
Report This Job

profile Job Location:

St. Louis, MO - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Find your calling at Mercy!

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Position Details:

Shift: 6:30am- 5pm

Minimum Qualifications
Education: High school diploma or equivalent.
Skills Knowledge and Abilities:
Strong verbal and written communication skills are essential for interacting with patients healthcare professionals and other staff members. The ability to communicate effectively and professionally is crucial in this role.
Proficiency in basic computer skills including data entry and word processing.
Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic patient-focused and able to handle inquiries and concerns with tact and diplomacy.
Accuracy and attention to detail are critical in this role particularly when entering patient information scheduling appointments and processing documentation.
Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
Adaptable and able to work effectively under pressure handling unexpected situations with professionalism and composure.
Attend and complete Clinic Core Front Desk Training post-hire.

Physical Requirements:
Position requires the ability to push pull and/or lift 50 lbs. occasionally.
Position requires standing and walking during each shift.
Position requires the ability to grip reach bend kneel twist and squat to perform duties.

Preferred Qualifications
Experience: One year of applicable medical office experience.

We Offer Great Benefits:


Day-one comprehensive health vision and dental coverage PTO tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers including those working 32 hours or more per pay period!

Were bringing to life a healing ministry through compassionate care.


At Mercy our supportive community will be behind you every step of your day especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. Were expanding to help our communities grow. Join us and be a part of it all.


What Makes You a Good Match for Mercy


Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. Were also collaborative and unafraid to do a little extra to deliver excellent care thats just part of our commitment. If that sounds like a good fit for you we encourage you to apply.

Why Mercy

From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.

Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.


Required Experience:

Unclear Seniority

Find your calling at Mercy!The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.Position Details:Shift: 6:30am- 5pmMinimum QualificationsE...
View more view more

Key Skills

  • Abinitio
  • Administration And Accounting
  • Android
  • Bid Management
  • Inventory Management
  • Embedded C

About Company

Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.

View Profile View Profile