Front Office Agent
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Job Location:
Jeddah - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Duties & Responsibilities
- Sells registers and assigns rooms to incoming guests ensuring that registration cards are properly filled out; checksout departing gusts by taking out slips from room rack and crossing out names in the alphabetical rack.
- Informs other departments and outlets of arrivals room changes checkouts and special arrangements.
- Maintains records of arrivals and departures in appropriate logbook.
- Prepares folios of each guest for Front Office Cashier; types discount and special rate list.
- Compares HK report on room occupancy with room rack and reports any discrepancy to superior.
- Preregisters VIP guests as per instruction of the Chief Room Clerk.
- Attends to guests complaints inquiries and requests; refers problems to Asst. Front Office Manager whenever necessary.
- Maintains proper functioning of room rack and room status system.
- Accomplishes the following :
- Room charge/note change notice;
- Arrival/departure list;
- Advance payment list;
- Blocked room list for HK;
- No show/cancellation list
- Work order for signature of Asst. Front Office Manager
- When on night shift prepares the night room report and accompanies room rack with alphabetical rack.
- Performs other duties as may be assigned.
Additional Information :
Local Job
Remote Work :
No
Employment Type :
Fulltime
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
