Lead Services Specialist On Site Services
Job Summary
Job Description Summary
All resources and logistics required to perform services and maintenance activities on customers site/property. These activities contribute to maintain repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial) manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.Job Description
Role Summary / Purpose
You will provide direction and assistance to work group to meet assigned objectives. You will work within defined parameters to make decisions apply concepts to issues of moderate complexity and resolve issues through immediate action or short-term planning. Most job is required to travel to customer site planning over than 90% travel in home country and to other countries.
Essential Responsibilities
Pre-commission commission and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives/switchgear/transformers and power systems.
Provide technical assistance and supervision to customers on the installations.
Conduct on-site interpretation of data and technical instruction.
Provide management with complete and prompt information and report regarding safety & project/service status customer or equipment problems and failures
Provide technical assistance through on-site guidance and training in proper operation maintenance and troubleshooting of assigned programs and ground support equipment.
Provide and assist quality team with root cause analysis and generate reports in case of equipment malfunction or failures to identify/analyse any undesirable trends.
Complete site documentations such as weekly safety update installations check lists pre-commissioning and commissioning procedures.
Hands-on on-site parts replacement testing and verification of electrical equipment.
Adhere with company Health and Safety policies and work in safe and best practice manner to ensure the wellbeing of personnel and equipment are not compromised.
Able to interface at upper management and peers levels of the organization both internally and externally in clear and methodical manner.
Qualification/Requirements
Electrical engineering bachelors or masters degree from an accredited university or college
Over than 5 years of hands-on experience in medium voltage drives and rotating equipment field service or maintenance position.
Solid understanding of Power Electronics Electric Circuit Electric Power Systems Medium Voltage Harmonics with good hands-on skill.
Experience with Programmable Logic Controllers. Good literacy in at least one computer programming language.
Hands-on experience and knowledge of test instruments (recorders power analysers oscilloscopes Insulation resistance Hipot etc.)
Comfortable to sail on marine vessels if needed and remain offshore for defined number of days.
Willing to travel including distant in-country or aboard limited duration visits and with short notice in advance
Good understanding of Health and Safety and risks / Hazards involved.
Experience with Singapore Navy is preferred.
Desired Characteristics
Fluent oral and written English communication skills
Strong interpersonal and leadership skills
Team worker with ability to share and coordinate tasks among members of the group
High job ethics
Proven analytical and quality improvement ability
Able to interface at all levels of the organization both internally and externally
Additional Information
Relocation Assistance Provided: No
Required Experience:
IC
About Company
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