Sr. DevOps Engineer Computing Services

The Senior DevOps Engineer designs builds and maintains secure reliable and scalable application platforms and delivery pipelines. This role partners closely with engineering security and IT operations teams to improve the full software delivery lifecycleplanning building testing deploying and supporting servicesthrough automation infrastructure-as-code and modern DevOps practices. The Senior DevOps Engineer also contributes hands-on engineering work technical assessments operational documentation and continuous improvement initiatives across hybrid cloud and on-prem environments.

Key Responsibilities:

Platform Engineering & Operations

• Design implement and operate resilient infrastructure and application platforms across hybrid cloud and on-prem environments.

• Ensure platforms are secure reliable scalable and cost-aware; identify and remediate operational risks.

• Install upgrade troubleshoot and maintain internal and third-party applications and supporting services.

• Develop and maintain operational runbooks standards and technical documentation.

Automation & CI/CD:

• Design build and maintain CI/CD pipelines to automate build test release and deployment processes (e.g. Jenkins GitHub Actions GitLab CI/CD).

• Implement GitOps and automated deployment patterns to improve consistency and reduce manual effort.

• Drive continuous improvement by identifying repetitive tasks and automating workflows to simplify them.

Infrastructure as Code & Configuration Management:

• Build and maintain infrastructure using IaC and configuration management tooling (e.g. Terraform Ansible Puppet).

• Standardize environments and configurations to improve reliability auditability and delivery speed.

• Manage software/artifact repositories (e.g. Artifactory Nexus) to support versioning release management and deployments.

Containers & Orchestration:

• Deploy and operate container platforms and workloads (e.g. Kubernetes OpenShift).

• Establish best practices for container lifecycle configuration observability and operational support.

Collaboration & Delivery:

• Partner with development teams to ensure changes are tested integrated and deployed efficiently and safely.

• Participate in technical assessments and solution design including feasibility compatibility and effort estimates.

• Manage multiple priorities across teams and stakeholders; communicate clearly about risks timelines and operational readiness.

Minimum Qualifications:

• Bachelors degree in Computer Science Engineering or a related field or an equivalent combination of education and relevant experience.

• 5 years of experience in DevOps SRE platform engineering systems engineering or related roles.

• Strong Linux and/or Windows systems experience and proven troubleshooting skills in distributed environments.

• Hands-on experience building and operating CI/CD pipelines and modern software delivery workflows.

• Hands-on experience with Infrastructure as Code and configuration management (e.g. Terraform Ansible Puppet).

• Experience operating containerized workloads and orchestration platforms (e.g. Kubernetes or OpenShift).

• Proficiency in scripting/automation (e.g. Python Bash PowerShell).

• Demonstrated ability to produce clear documentation (runbooks standards how-to guides) and improve operational processes.

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Preferred Qualifications:

• Experience in higher education research computing or similarly complex multi-tenant environments.

• Familiarity with security/compliance frameworks and practices (e.g. NIST FERPA HIPAA) as they apply to IT services.

• Experience with IT service management practices (e.g. ITIL/ITSM) and service improvement methods (e.g. Lean/Six Sigma).

• Experience implementing observability practices (logging metrics tracing) and operational readiness standards.

Core Competencies:

• Systems thinking and operational excellence mindset

• Strong problem-solving and incident-response skills

• Clear communication and stakeholder collaboration

• Ability to prioritize and deliver across multiple efforts

• Strong engineering discipline (automation-first testable repeatable documented)

Are you interested in an exciting opportunity with an exceptional organization! Apply today!

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical prescription dental and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits take well-deserved breaks with ample paid time off and observed holidays and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass access to our Family Concierge Team to help navigate childcare needs fitness center access and much more!

For a comprehensive overview of the benefits available explore our Benefits page.

At Carnegie Mellon we value the whole package when extending offers of employment. Beyond credentials we evaluate the role and responsibilities your valuable work experience and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; its about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization! Apply today!

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