MCES Performance Improvement Coordinator

Knowledge Skills and Abilities:

Demonstration of sound judgment; project management and team building skills; ability to abstract and enter data and create spreadsheets graphs diagrams and presentations; skills in developing educational programs and presentations to a variety of participants; knowledge of health care regulations and accreditation standards; verbal and written communication skills as well as presentation skills; ability to draw accurate conclusions from analysis of data and information; ability to comprehend and integrate information system capabilities; ability to be self-directed and results- oriented; ability to develop and maintain interpersonal relationships as required in the work environment; ability to analyze and solve problems; strong computer skills including Microsoft Excel Power Point and Word.

Responsibilities

• Collects analyzes and interprets data related to quality performance improvement standards.
• Facilitates quality improvement teams to ensure projects progress according to established goals and timelines.
• Tracks monitors and communicates project progress providing alerts when barriers arise.
• Utilizes quality improvement tools and techniques to redesign processes and enhance performance.
• Plans develops coordinates and delivers training and educational programs related to quality improvement initiatives.
• Performs quality reviews as required by CMS and TJC using the EHR.
• Accesses and applies benchmark data and published research to identify improvement opportunities and promote best practices.
• Promotes a culture of continuous improvement to achieve sustained results and optimal performance.
• Leads multiple QA/PI initiatives within and outside the primary department (MCES).
• Manages ambulance coding revenue and billing collections for MCES transport teams.
• Assists in the development accreditation and acquisition of continuing education (CE) credits for MCES courses.
• Participates in Public Safety Support Division (PSSD) physicals assisting with setup patient registration flow coordination and revenue collection outside normal working hours.
• Assists with grant-related report preparation.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional travelling to offsite locations occasional activities subject to significant volume changes of a seasonal/clinical nature constant work produced subject to precise measures of quantity and quality occasional bending occasional lifting and carrying up to 50 pounds occasional crouching/stooping occasional driving occasional kneeling occasional pushing/pulling frequent reaching constant sitting frequent standing frequent twisting and frequent walking. (occasional-up to 20% frequent-from 21% to 50% constant-51% or more)