Quality and Advocacy Specialist
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Job Location:
Dubuque, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
The Quality & Advocacy Specialist is responsible for referrals admissions and discharges and quality assurance for both ICF & HCBS programs. This role serves as the principal advocate for clients working as a liaison between individuals and service agencies pertaining to services records payers etc. Develops strong relationships with individuals/agencies in soliciting and receiving referrals while advocating for the most appropriate services and supports. This position is responsible for reviewing and analyzing client case records performing audits of compliance-related procedures and examining care delivery methods to ensure compliance standards are met in accordance with Iowa Administrative Code CARF and the Hills & Dales mission.
Essential Functions:
- Facilitates Referrals and Coordinates Admissions/Discharges Discharges & Outside Agency Referrals
- Actively Advocates for Individual & Group Rights
- Facilitates Communication to Parent/Guardians
- Facilitates Maintenance of Clients Benefit Eligibility
- Quality Assurance of ICF Client documentation to assure compliance per Iowa Administrative Code
Requirements:
- Bachelors degree from a four-year college or university in a human services or health-related field.
- Previous experience with HCBS Waiver services preferred.
- Free of a conviction or prior employment history of child or resident abuse or dependent adult abuse.
- Valid drivers license and ability to drive agency vehicle.
Required Experience:
IC
Key Skills
- Quality Assurance
- FDA Regulations
- Data Collection
- Food Safety Experience
- ISO 9001
- Mobile Devices
- Root cause Analysis
- Quality Systems
- OSHA
- Food Processing
- Quality Management
- cGMP
