Quality Assurance Analyst Intermediate

Fort Knox, KY - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Quality Assurance Analyst - Intermediate

FedTec is seeking a skilled Quality Assurance Analyst Intermediate to ensure that information systems products services and processes meet established organizational standards and end-user requirements. This position performs quality assurance activities across program deliverables workflows and IT support operations. The Quality Assurance Analyst evaluates system performance identifies deficiencies and recommends improvements to ensure operational effectiveness and compliance with program requirements. The role supports the implementation of quality control processes documentation review and performance monitoring in coordination with program leadership and technical teams.

Location: (On-Site) Fort Knox KY

Security Clearance: Verifiable DoD Secret (or higher) is Required

Primary Duties and Responsibilities

Execute quality assurance procedures to ensure IT systems services and deliverables meet program and organizational standards.
Conduct testing and validation of systems applications and processes to verify proper functionality and compliance with requirements.
Identify defects discrepancies and performance issues and coordinate corrective actions with technical teams.
Track and report the status of identified issues and corrective actions to program leadership.
Develop and recommend improvements to current procedures workflows and quality control processes.
Perform workflow analysis to assess operational efficiency and recommend enhancements to service delivery.
Support quality assurance reviews of program deliverables documentation and system outputs.
Maintain quality assurance records reports and documentation supporting program compliance.
Coordinate with project managers technical staff and Government stakeholders to ensure adherence to program standards.
Assist in monitoring performance metrics and program quality indicators to support continuous improvement efforts.
Participate in program reviews audits and assessments related to service quality and operational performance.

Basic Qualifications Required Education Certifications Skills and Experience

Bachelor s degree in Information Technology Information Management Business Administration or related field
- Associate s degree with 7 years of relevant experience may substitute for the bachelor s degree requirement
Minimum 5 years of experience performing quality assurance system testing or process evaluation within an IT or technical environment
Experience evaluating system performance identifying defects and coordinating resolution activities
Experience analyzing workflows and recommending process improvements
Experience supporting enterprise IT environments or government programs preferred
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Ability to evaluate technical processes and identify improvement opportunities
Ability to coordinate corrective actions with technical teams
Strong attention to detail and documentation accuracy
Minimum Citizenship Status Requirements: US Citizen

When You Join FedTec You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family we prioritize your safety health and happiness. That is why weve created the FedTec Total Well-Being program offering benefits like:

Health & Wellness: Medical dental and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
Time to Recharge: Generous paid time off to relax and rejuvenate.
Financial Security: 401(k) company-paid short- and long-term disability life insurance and additional voluntary coverage.
Life & Family Support: Employee Assistance Program (EAP) Pet Insurance and Prepaid Legal services.
Recognition & Growth: The FedTec Applause program rewards outstanding contributions while our Learning & Development programs support your career growth.
Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach personal and group training sessions company fitness challenges and ongoing wellness support.

Visit to learn more about who we are and where you can make an impact!

Commitment to Non-Discrimination

As an Equal Opportunity Employer we consider all qualified applicants without regard to disability protected veteran status or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit skills and contributions.

If you feel that your qualifications talents and values align with our culture we welcome you to apply by submitting your resume today!

No Agencies Please

Quality Assurance Analyst - Intermediate FedTec is seeking a skilled Quality Assurance Analyst Intermediate to ensure that information systems products services and processes meet established organizational standards and end-user requirements. This position performs quality assurance activities...

Quality Assurance Analyst - Intermediate

Location: (On-Site) Fort Knox KY

Security Clearance: Verifiable DoD Secret (or higher) is Required

Primary Duties and Responsibilities

Execute quality assurance procedures to ensure IT systems services and deliverables meet program and organizational standards.
Conduct testing and validation of systems applications and processes to verify proper functionality and compliance with requirements.
Identify defects discrepancies and performance issues and coordinate corrective actions with technical teams.
Track and report the status of identified issues and corrective actions to program leadership.
Develop and recommend improvements to current procedures workflows and quality control processes.
Perform workflow analysis to assess operational efficiency and recommend enhancements to service delivery.
Support quality assurance reviews of program deliverables documentation and system outputs.
Maintain quality assurance records reports and documentation supporting program compliance.
Coordinate with project managers technical staff and Government stakeholders to ensure adherence to program standards.
Assist in monitoring performance metrics and program quality indicators to support continuous improvement efforts.
Participate in program reviews audits and assessments related to service quality and operational performance.

Basic Qualifications Required Education Certifications Skills and Experience

Bachelor s degree in Information Technology Information Management Business Administration or related field
- Associate s degree with 7 years of relevant experience may substitute for the bachelor s degree requirement
Minimum 5 years of experience performing quality assurance system testing or process evaluation within an IT or technical environment
Experience evaluating system performance identifying defects and coordinating resolution activities
Experience analyzing workflows and recommending process improvements
Experience supporting enterprise IT environments or government programs preferred
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Ability to evaluate technical processes and identify improvement opportunities
Ability to coordinate corrective actions with technical teams
Strong attention to detail and documentation accuracy
Minimum Citizenship Status Requirements: US Citizen

Health & Wellness: Medical dental and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
Time to Recharge: Generous paid time off to relax and rejuvenate.
Financial Security: 401(k) company-paid short- and long-term disability life insurance and additional voluntary coverage.
Life & Family Support: Employee Assistance Program (EAP) Pet Insurance and Prepaid Legal services.
Recognition & Growth: The FedTec Applause program rewards outstanding contributions while our Learning & Development programs support your career growth.
Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach personal and group training sessions company fitness challenges and ongoing wellness support.