Sr. Systems Business Analyst

The Oracle HCM Analyst provides functional support configuration expertise and process optimization for Mausers Oracle HCM Cloud platform. This role partners closely with a primarily remote HR organization ensuring smooth system operations across HR Payroll Benefits and Recruiting processes.
The ideal candidate is detail-oriented highly collaborative and comfortable balancing day-to-day support with enhancement and project work.

HR Support & Remote Collaboration

• Serve as the primary IT liaison for HR Business Partners Recruiting and HR Operations.
• Provide responsive support to remote HR users through Teams email and ticketing systems.
• Deliver virtual training demos and system walk-throughs for new features and process changes.
• Create clear documentation and user guides tailored to HR stakeholders.
• Manage HR-focused projects and enhancements including coordination with Payroll teams.
• Partner with third-party vendors on system solutions and integration support.

Oracle HCM Cloud Configuration & Support

• Support configuration testing and maintenance for modules such as Core HR Payroll and ORC.
• Troubleshot system issues workflow errors and data inconsistencies.
• Document functional requirements configuration changes and test results.
• Administer HCM security roles data access and periodic access reviews.

Reporting & Data Quality

• Build and maintain reports using OTBI BI Publisher and HCM Extracts.
• Assist HR partners with data audits and mass updates using HDL.
• Ensure high data quality and consistency across HRIS processes.

Quarterly Releases & Enhancements

• Participate in review testing and validation of quarterly Oracle updates.
• Assess new features communicate impacts and recommend enhancements.
• Identify opportunities to streamline processes and reduce manual work.

Integrations & Cross System Support

• Troubleshoot integrations between HCM and systems such as payroll timekeeping identity/SSO and ServiceNow.
• Collaborate with technical teams to resolve cross-system issues.
• Support digital HR lifecycle processes dependent on system connectivity.

Required

• 24 years of experience with Oracle HCM Cloud.
• 46 years of experience in HR HRIS or related fields.
• Strong understanding of core HR processes (onboarding job changes position management security).
• Proficiency with OTBI BI Publisher or similar reporting tools.
• Strong communication analysis troubleshooting and documentation skills.
• Ability to support distributed/remote HR teams and manage multiple priorities.

Preferred

• Experience with OIC REST APIs and/or SFTP filebased integrations.
• Knowledge of Payroll and Recruiting processes.
• Oracle HCM Cloud certifications.

• Bachelors degree in Information Systems HRIS Human Resources Computer Science or a related field; or equivalent experience.