UAT Specialist

USER ACCEPTANCE TESTING SPECIALISTAbout NRTAt NRT we build more than solutions: we build up each is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort including secure payment systems AML compliance and reporting tools credit information and electronic marker services to intelligent and engaging table game platforms dynamic financial and marketing kiosks and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO a revolutionary resort app engagement platform dedicated to unifying guest experiences offering a seamless experience from booking to checkout through App Builder which has more than 100 third-party integrations which are unmatched in the strategic partnerships have resulted in the most convenient reliable and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos race and sports operators lotteries banks and retailers-- globally-- to dazzle their believe in the value of connection and community. Our diversity in skills and background make us a unique and formidable culture. We encourage the growth of individual development and recognize that our success depends on developing each other. To stand firm is to stand combined innovation and success are rewarded through competitive salaries paid time off individual growth plans community sharing collaboration Health Benefits (including medical vision dental EAP etc) and more. We provide training product knowledge demos tiered-lever skill building development workshops teambuilding exercises webinars and more. Joining NRT is more than a job-- its an opportunity to grow and learn more about who we are and what we do visit our website to the Director QA & Compliance the UAT Specialists primary mandate is to guarantee a level of quality for our products and to help the software development team to identify problems early in the process. The companys solutions are mission critical to the business operations of a very demanding clientele. The UAT Specialist is expected to:Create user acceptance test plans/scripts and strategiesDefining and setting up test environmentsDesign test cases and executing themReview system requirements and design to verify requirements implementedEnsure development and supporting processes are in place and followedProvide/Verify step-by-step installation instructions for all releases/patchesCore CompetenciesProblem SolvingCommunicationBuilding and Maintaining relationshipsFlexibilityAdaptabilityResults orientedResponsibilitiesWork independently and/or with minimal supervision on various program updates fixes patches and releasesMaintain and document status (including any milestones and known/unknown delay factors) for a given assigned taskCoordinate with CSC leads/manager further information required/status updates that can be forwarded to PMO/CSC/Development where need/appropriateMaintain and record issues in a clear and concise manner using various toolsParticipate in the development of client training programs by identifying learning opportunitiesImprove internal system performance by identifying opportunities for improvement and recommending changesProvide an approximate ETA for all releases and to meet the ETAMaintain reasonable discipline and decorum in general office areasNote down and attempt any additional test scenarios outside the core requirements in case of unexpected or newly found situations warranting observation; detail where possible any and all reasoning or event modifiers that would warrant the additional fixForward any new or confirm existing limitations/flaws/exploits/bugs in a product release under testing to management and workflow and report any unclear or missing steps for a given item/task that will affect user acceptance testingOther project/duties as assigned by managerGeneral RequirementsAdvanced trouble-shooting and problem solving skills for dealing with escalated issues; ability to visualize a problem or situation and think abstractly to solve itStrong understanding of the fundamental operations of NRTs commonly used software hardware and other equipment in order to provide technical guidance for escalated issuesUnderstanding of AML/KYC regulations and in transaction monitoring software and experience conducting investigative research within a regulated financial environment are an of setting up/establishing communication between kiosks/ATMs and various servers/ of testing methodologies and managing test cyclesExperience in project deliveryGood understanding of networking and networking equipment server and PC hardwareProficiency in MS Office applicationsBe able to multitask effectively during busy times; exercise patience and professionalism during stressful situations and when dealing with clients and subordinatesAbility to work responsibly with minimum supervisionEffective written and verbal communication skills in the English language; great facilitation skillsEffective conflict resolution skills