Client Services Coordinator Home Care
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Job Location:
Victoria, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
- Client Service Coordinator - Mulgarve
- Progress with purpose at one of Australias largest health care providers
- Get ahead with salary packaging benefits and professional development in a supportive team environment
About the role
At our Mulgrave office we are currently recruiting for a full time Client Service Coordinator who will play a crucial rolein liaising with staff clients and their families and ensuring that our services are exceptional and delivered appropriately. You will also be responsible for answering incoming calls from clients and employees promptly and courteously providing clear and accurate information as well as rostering to ensure all clients are seen by our Support Worker.
Your main duties will include:
- Demonstrate and promote within the service center the philosophy of client centered care and the Calvary Customer Experience including the provision of a responsive and flexible service
- Rostering client care with Support workers
- Establish and build rapport with all enquiries to Calvary Community Care
- Adhere to timeframes for following up and resolving any open enquiries which have been escalated or which are awaiting input from Service Centre colleagues
About you
- Exceptional communication skills with the ability to cope with multiple demands of phones emails and schedules
- Experience in Rostering
- Experience in Aged/Disability/Community sector
- Digital literacy skills in particular excel emails and word processing with the ability to learn new systems
- Strong customer service skills
Why work for Calvary
At Calvary our staff matter.
Join our team learn with purpose and drive positive impact in one of Australias largest healthcare providers across Public and Private Hospitals Residential Aged Care and Home Care.
With over 130 years experience and 18000 staff and volunteers we offer an inclusive and welcoming culture where you are valued drawing on your own strengths identity and background alongside a team of professionals who care for our patients residents and clients.
Your benefits:
- NFP salary packaging benefits discounted health insurance and gym memberships
- Paid parental leave
- Training development pathways and career opportunities
- Flexible hours that make sense for you
Apply now to start your career in an organisation that is making a positive difference in the community.
Please note the following:
- As part of the application process you will be required to complete pre-employment checks which may include but is not limited to reference checks work rights criminal history check NDIS/WWCC/WWVP checks and a health evaluation to ensure suitability for the role
Required Experience:
IC
Key Skills
- Senior Care
- Developmental Disabilities Experience
- Behavior Management
- Computer Skills
- Caregiving
- Home Care
- Copywriting
- Child Protective Services
- Medication Administration
- Social Work
- Writing Skills
- Addiction Counseling
About Company
More than 130 years of high-quality, compassionate care. Providing hospital care, home and virtual care services, retirement living and residential aged care homes across five states and two territories.
