IT Business Systems Analyst-Level 2 Experienced

IT Business Systems Analyst-Level 2 - Experienced (6 - 10 Years)

Shift: Standard Shift (8-5)

Labor Type: Technical

Overview

Our client is seeking an experienced IT Business Systems Analyst to support a high-impact enterprise application initiative. This role combines business analysis expertise with user research and data analysis capabilities to analyze business processes and practices while focusing on the design and implementation of information technology solutions that meet customer needs and business initiatives. The ideal candidate will apply advanced analytical skills interpret business issues recommend best practices and solve complex problems while taking a broad perspective to identify innovative solutions.

Key Responsibilities

• Develop functional specifications by translating business requirements into clear and concise functional documentation
• Perform testing and validation by collaborating with QA teams to define test scenarios validate solutions against business requirements and ensure proper functionality
• Monitor and evaluate solution performance by tracking and measuring the effectiveness of implemented solutions
• Develop and execute targeted research plans aligned to project objectives and enterprise application workflows
• Conduct mixed-method research including stakeholder interviews workflow analysis contextual/field studies surveys heuristic evaluations and usability testing
• Analyze qualitative and quantitative data to identify patterns trends and actionable insights that inform product and design decisions
• Transform research findings into deliverables such as personas workflow maps journey maps insight summaries problem statements and usability reports
• Present findings to business partners designers and software development teams clearly articulating implications for product direction and UI enhancements
• Collaborate closely with business stakeholders UX designers and software development teams throughout project lifecycle
• Plan and conduct usability testing to validate design concepts prototypes and incremental enhancements
• Lead functional teams or projects as needed

Required Qualifications

• Bachelors degree in Computer Science Information Systems Business Administration HCI Psychology Sociology Data Science Human Factors or related field
• 6-10 years of experience in business analysis IT systems analysis and technology implementation
• 3 years of user research and/or data analysis experience preferably in enterprise or internal tools environments
• Strong understanding of qualitative and quantitative research methodologies
• Working proficiency in Figma for research handoff prototyping collaboration and design feedback
• Experience with Jira or similar tools for managing requirements tracking issues and collaborating with development teams
• Strong understanding of project management processes and principles
• Experience in IT budget forecasting
• Proficiency in business intelligence tools such as SAP BOBJ and BPC
• Ability to communicate complex concepts to both technical and non-technical audiences
• Comfortable navigating ambiguity and working independently in a fast-paced environment
• Self-starter who can work independently with limited day-to-day direction

Preferred Qualifications

• Masters degree in related field
• Familiarity with AI tools and willingness to experiment with new methods to improve research efficiency
• Experience producing personas journey/workflow maps insight summaries usability reports and similar deliverables
• Recognition as an expert in functional area within previous organizations

This position offers the opportunity to work on enterprise-level solutions while applying both technical analysis skills and user-centered research methodologies to drive meaningful business outcomes.