Part-Time-Support Specialist

Program Support Coordinator (Part-Time)

Schedule: Part-Time schedule to be determined within normal business hours
Work Hours: Monday - Friday during standard business hours

Position Overview

The Program Support Coordinator provides administrative and operational support for workforce development programs and Talent Recruiters. This role assists with participant engagement program documentation orientation coordination and compliance activities related to Workforce Innovation and Opportunity Act (WIOA) programs.

The position plays an important role in ensuring participants remain engaged in training or employment plans while supporting program staff with administrative tasks documentation management and outreach activities.

Key Responsibilities

Participant Support and Follow-Up

• Conduct routine check-ins with WIOA participants to support engagement and verify progress toward training or employment goals.
• Document participant interactions updates and case notes within the case management system.
• Respond to participant inquiries via phone email or in-person communication.
• Assist with scheduling participant appointments assessments and follow-up activities.

Orientation and Workshop Support

• Prepare orientation and workshop materials including agendas sign-in sheets presentation materials and documentation packets.
• Assist Talent Recruiters during orientations by greeting participants distributing forms and helping facilitate a smooth onboarding process.
• Track workshop and orientation attendance and follow up with participants who miss scheduled sessions.

Talent Recruiter and Administrative Support

• Provide day-to-day administrative support to Talent Recruiters including scheduling data entry document preparation and file management.
• Maintain accurate participant records and ensure files meet WIOA compliance and audit standards.
• Assist with intake processes and participant documentation as needed.
• Support preparation of reports and documentation for internal and external stakeholders.

Outreach and Event Support

• Assist with community outreach activities job fairs and partner events representing workforce development programs.
• Support event logistics including setup booth staffing materials preparation and participant engagement.
• Build relationships with community partners and assist with recruiting eligible program participants.

Program Compliance and Data Quality

• Ensure timely and accurate data entry in accordance with WIOA reporting requirements.
• Monitor data quality and assist staff in resolving missing documentation or data discrepancies.
• Maintain strict confidentiality of participant information in accordance with federal state and organizational policies.

Preferred Qualifications

• Experience supporting workforce development programs career services or community programs preferred.
• Strong administrative and organizational skills.
• Excellent communication and interpersonal abilities.
• Experience with case management systems data entry or program documentation preferred.
• Ability to work effectively with diverse populations and community partners.

Throughout the past 35 years MMC one of the most trusted names in workforce management services has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment including:

• Medical dental and vision coverage
• Life and disability insurance
• Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being both on and off the job!

MMC strives to ensure all job postings confirm details of the position the rate of pay and acknowledge that medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.