We are seeking a skilled Application Support Engineer with 2-3 years experience to join our team at ISG Mumbai. The ideal candidate will have a strong background in application support and a commitment to delivering exceptional service to our clients.
Please find below the details of the role:
Designation: Application Support Engineer
Experience: 2 to 3 Years
Salary: 3 to 4.5 LPA
Location: Mumbai Employment Type: Full Time Work Mode: Work from office
Notice Period: Immediately
Roles & Responsibilities:
Gain a thorough understanding of all company software and products.
Perform installation configuration training and troubleshooting of company products on-site or remotely as required.
Conduct testing of software/applications/products to ensure quality and functionality.
Provide timely technical support and assistance to customers via phone email chat or on-site visits.
Troubleshoot and resolve complex technical issues related to applications and systems.
Collaborate with internal teams to identify analyse and implement solutions for customer issues and enhancement requests.
Analyse customer feedback and usage trends to help improve product quality and user experience.
Job Requirements:
Strong understanding of operating systems such as Linux Ubuntu and Windows along with software application fundamentals.
Hands-on experience with AWS MySQL Server and Docker is essential.
Excellent communication customer-handling and problem-solving skills.
Ability to work in a fast-paced environment and manage multiple priorities effectively.
Strong analytical mindset with proven troubleshooting abilities.
We are seeking a skilled Application Support Engineer with 2-3 years experience to join our team at ISG Mumbai. The ideal candidate will have a strong background in application support and a commitment to delivering exceptional service to our clients.Please find below the details of the role:Designa...
We are seeking a skilled Application Support Engineer with 2-3 years experience to join our team at ISG Mumbai. The ideal candidate will have a strong background in application support and a commitment to delivering exceptional service to our clients.
Please find below the details of the role:
Designation: Application Support Engineer
Experience: 2 to 3 Years
Salary: 3 to 4.5 LPA
Location: Mumbai Employment Type: Full Time Work Mode: Work from office
Notice Period: Immediately
Roles & Responsibilities:
Gain a thorough understanding of all company software and products.
Perform installation configuration training and troubleshooting of company products on-site or remotely as required.
Conduct testing of software/applications/products to ensure quality and functionality.
Provide timely technical support and assistance to customers via phone email chat or on-site visits.
Troubleshoot and resolve complex technical issues related to applications and systems.
Collaborate with internal teams to identify analyse and implement solutions for customer issues and enhancement requests.
Analyse customer feedback and usage trends to help improve product quality and user experience.
Job Requirements:
Strong understanding of operating systems such as Linux Ubuntu and Windows along with software application fundamentals.
Hands-on experience with AWS MySQL Server and Docker is essential.
Excellent communication customer-handling and problem-solving skills.
Ability to work in a fast-paced environment and manage multiple priorities effectively.
Strong analytical mindset with proven troubleshooting abilities.