Danish speaking Customer service consultants Torrevieja
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Job Location:
Torrevieja - Spain
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
About the company
Viking Assistance is a leading provider of roadside assistance services in Norway Sweden Denmark and Finland. We also support drivers across Europe through our international partner network. We ensure efficient safe and reliable support for vehicles and passengers no matter where a breakdown occurs. We assist in Norwegian Swedish Finnish Danish and English languages.
Role overview
As a customer service consultant your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. The customers may find themselves in vulnerable situations and our job is to help and assist them in these situations. It is important to us that they receive the right assistance. You will often be the first person a customer talks to when something has happened on the road.
We are looking for employees who work well independently and are passionate about delivering excellent service to our customers. As a customer service consultant you will work as part of a larger team that helps and supports each other when needed. To accomplish this task you will work in various systems to solve the challenges as effectively as possible. Additionally you will assist our partners in the insurance and automotive industry with various questions related to roadside assistance.
Required qualifications:
Experience in customer service
Fluent in Danish both spoken and written
Proficient in English both spoken and written
Good skills in data/technology/systems
A clean criminal record is a prerequisite
You will fit right in at Viking if you:
value good work ethics
have strong teamwork skills
are comfortable working both individually and in a team
have strong communication skills
feel at ease using digital tools and phone as work tools
are comfortable using multiple systems simultaneously
are detail oriented and enjoy complex tasks
are solution-oriented both with customers and colleagues
are curious and eager to acquire new knowledge
are comfortable working in a fast-paced dynamic environment
adapt easily to change
want to be a part of a solid team with strong company culture
We offer:
A permanent full-time position
A meaningful job where you get to help people
Comprehensive training and onboarding
Competitive conditions and benefits
A collaborative and supportive Nordic working culture with great colleagues
Modern offices in the heart of Torrevieja where youre only a step away from the Mediterranean sea
Personal and professional growth opportunities in an international company
A rotating schedule within 24/7 365 operations (day evening and weekend shifts)
Work Conditions:
Employment: Spanish based permanent contract full-time
Location: our office in Torrevieja Spain
Start date: As soon as possible / to be agreed
Please note that remote work is not applicable
Does this sound like you
Then we are looking forward to hearing from you! Please submit your CV and Cover letter in English.
Applications will be reviewed ongoing.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Viking Assistance Group is a leading assistance operator within roadside assistance and insurance. Viking has offices in Oslo Stockholm Copenhagen Helsinki Tallinn and in two locations in Spain:Torrevieja and Fuengirola. We serve our customers through an extensive nationwide network o ... View more
