Business Analyst Transformation
Job Summary
We are seeking a Business Analyst at Citco to help support our BPM platform; Business Optix. Youll gain hands-on experience in platform implementation quality assurance and user support building both technical and analytical skills in a global financial services environment. This role offers strong growth potential for motivated individuals ready to make an impact.
Responsibilities
Operational Support:
- Manage master data uploads and API exports
- Provide support for user application queries and escalations
- Maintain and update supporting documentation (user guides and admin guides)
- Evaluate and assess new BusinessOptix releases for potential implementation within our libraries
Quality Assurance Support:
- Support development and maintenance of QA standards and testing protocols
- Execute QA testing and validation of BusinessOptix implementations
- Design and perform end-to-end testing for multi-system integrations
- Review and validate Service Catalogue uploads in BusinessOptix
- Support model transfer validation between Business Optix and our workflow tool
Qualifications
- Bachelors degree in Business Computer Science or related field
- 3-5 years in Project Management experience with demonstrated responsibility and ownership of projects preferably in financial domain
- Strong analytical and problem-solving abilities
- Basic understanding of API integrations and data management
- Excellent documentation writing and communication skills
- Strong attention to detail and quality control mindset
- Basic understanding of QA methodologies and testing practices
- Basic knowledge of BPM concepts and process modeling
- Proficiency in Microsoft Office Suite
Understanding of financial services industry
Required Experience:
IC
Key Skills
About Company
At Citco, we don't just provide bespoke solutions and better results. We’re a true partner dedicated to developing rich, long-term relationships through gold standard services.