Strategic Account Manager Managed Security Services REMOTE

Binary Defense (BD) is seeking a talented Strategic Account Manager.

Overview

Building relationships with your existing enterprise client base to ensure they are engaged with their service and finding value in overall partnership for accounts equal or more than $250K in spend

Ensuring your clients are getting the highest return on their investment from their service

Strategically partnering with your clients to understand their key security related business challenges roadmapping related services and initiatives

Partnering with internal teams to manage and retain client relationships and build client loyalty

Ensuring client satisfaction retention operational efficiency and quality of service for strategic and Tier 1 accounts. (CV $5-10M)

Growing existing business with product portfolio and additional services based on annual recurring revenue to meet monthly quartetly and annual quotas

Acquiring new business for through current client referrals

Onboarding new clients and continuing to engage on a regular basis (weekly/monthly/quarterly) with business reviews and regular proactive outreach.

Traveling quarterly to each client to present business reviews with executive sponsorship.

Supporting the strategic account plan delivery model with white glove service and proactively partnering.

Contributing to the sales team and customer success team for business iniatives and training support.

Key Responsibilities

Working towards and achieving targets of retention and growth

Building relationships with senior level individuals across accounts

Collaborating with others to overcome challenges whilst working in a fast paced and dynamic environment

Planning and organizing your time effectively

Delivering customer service and passionate about delivering value & advocating for your clients

Communicating a clear and concise message verbally or via email

Developing pipeline and managing sales cycle for growth within existing accounts & new business

• Bachelors degree and 5 years of related cybersecurity experience
• Ability to have strong business conversations and understand business needs to align our proposition of value.
• Proactively partnering and networking within their territory
• Able to analyze numbers to develop business plans and exceed targets with a systematic approach
• Leverage sales resources including technology marketing and technical teams effectively & collaboratively
• Strong communication skills
• Creatively think through and solve problems
• Handles pressure well while meeting deadlines and targets
• Skill in prioritizing and triaging obligations
• Attention to detail
• Excellent time management and organization
• Ability to be flexible in travel and change as the needs of the business evolve

About Binary Defense

Binary Defense is a trusted leader in security operations supporting companies of all sizes to proactively monitor detect and respond to cyberattacks. The company offers a personalized Open XDR approach to Managed Detection and Response advanced Threat Hunting Digital Risk Protection Phishing Response and Incident Response services helping customers mature their security program efficiently and effectively based on their unique risks and business needs.

With a world-class 24/7 SOC deep domain expertise in cyber and sophisticated technology hundreds of companies across every industry have entrusted Binary Defense to protect their business. Binary Defense gives companies actionable insights within minutes not hours the confidence in their program to be resilient to ever-changing threats and the time back that matters most to their business.

Binary Defense is also the Trusted Cybersecurity Partner of the Cleveland Browns and partners with PGA TOUR players. For more information visit our website check out our blog or follow us on LinkedIn.

Binary Defense offers competitive medical dental and vision coverage for employees and dependents a 401k match which vests every payroll a flexible and remote friendly work environment as well as training opportunities to expand your skill set (to name a few!). If youre interested in joining a growing team with great perks we encourage you to apply!