Overnight Auditor Providence Marriott Downtown

Job Title: Night Audit Location: Providence Marriott DowntownDepartment: Front DeskReports to: Front Office ManagerShift Hours: 11PM to 7AMInterested applicants should send cover letter and resume to: Summary:Processing of the night accounting and general hotel operations to ensure the financial controls compliance with standards and regulations customer satisfaction and protection of guests staff and assets while serving guests at the front desk providing the highest level of service possible in an efficient courteous and professional manner by following Marriott standards of aggressive hospitality and adhering to guidelines and Functions:Report to work on time in proper and clean uniform including name tag. Personal appearance and grooming must conform to all duties according to hotel policies procedures internal rules andstandards. Conform to cash handling procedures at knowledgeable about daily hotel operations check daily event sheet bulletin boards and be up to date with all changes new procedures and a daily briefing about extra ordinary events to effectively deal with allforeseen situations on a daily knowledge about room rates packages discounts and promotions and know how to handle knowledge about guest rooms locations amenities features and all other services offered by the all cash handling and banking procedures to check out all customers associate is expected to carry out all reasonable requests by management which the associate is capable of MARSHA and PMS take same day reservations and know how to enter a reservation in guest registration and room assignment and accommodate special requests of all knowledgeable about Marriott Rewards Club Marquis and other frequent traveler how to follow all hospitality the phones according to the standards of proper etiquette and as fast as possible (no more than three rings).Knowhow to handle safe deposit mail and messages properly and on a confidential the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all all guests with problems and questions as required. Ensure that all guest problems are resolved by using the Guest Response Program fellow associates in their jobs to ensure that all jobs are done on knowledge about all emergency procedures and know how to act on flexible in regard to work your PMS password with discretion; log off the terminal when leaving the knowledge about the city the local area and attractions to provide the guests with all requested proper credit when checking out guests and provide the guests with a 0 balance late charges according to the out at the end of the shift by running a detailed employee transactions report for all 3rdshift employees who worked and count the bank accurately configuring in all vouchers to balance. Run an adding tape and sign date leaving the front desk area it is mandatory for the cashier to lock his/her bank so the cash is any unusual occurrences or requests to the manager and all times strive to represent Marriott in the most professional disciplined at all times stand alert and tall at the front desk greet guests immediately and offer assistance before the guest needs to ask. Focus your total attention on customers first audit work familiar with all audit checklists to ensure smooth be able to maintain confidentiality of balancing reconciliation and closing of various daily accounts and preparation of the Daily report accurate timely information to the computerized PMS and MICROS systems through daily and weekly backups to ensure smooth preparedness to protect the hotel guests staff and assets in accordance with those implemented with emergency procedures. Be prepared to direct other overnight hotel staff in emergency procedures with guests gathering in the Lobby/Parking lot in an reports and communications to the Night Manager the Controller and other Hotel Leadership Members on night issues/problems and other pertinent information regarding night :High School Diploma or equivalent. Helpful if some hotel knowledge is learnedbut will train as well. Has basic computer knowledge and can add subtract multiply divide: Word Excel Power point internet TESA MICROS XETA and CI/TY. Will train on Marriott : Helpful if trained on the PMS for Marriott but will train as speaking with guests and Job Requirements:Stand and walk for extended periods of time or for an entire work shift. See and read a computer screen and printed matter with or without vision aids operate standard office equipment use a telephone hear and understand at normal levels on the telephone speak so that others may understand at normal levels on and off the telephone reach overhead grasp push pull move or lift up to 30 lbs on an occasional basis. Read and visually verify information in a variety of formats; perform other reasonable job duties as requested by the manager. May be asked to assist with physically walking and delivering express checkouts and newspapers which will result in constant bending. Environment:The work environment is creative productive and accountable to all of the team members involved Greatroom under the porte cochere and in thebell closet AYS office Front Desk Accounting Exec :Computer fax scanner printer bell carttelephone and Nextel.I have read the job description above and understand the requirements. I have the ability to perform all of the functions listed I understand that this is not to be construed as an employment contract nor does this job description necessarily include all the essential functions of the hotel reserves the right to modify add or remove elements from this job description at any time. Providence Marriott Downtown 354 RoomsOne Orms Street Providence Rhode Island 02904 USAManaged by Meyer Jabara Hotels: N.B. Must be authorized to work in the United States of America.